Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amiah Mellin

Charleston,WV

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Verizon. Proven track record in building customer relationships and exceeding sales targets through effective negotiation and problem-solving.

Experienced in administrative support and document management, ensuring confidentiality and efficiency in operations.

Self-motivated administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

9
9
years of professional experience

Work History

Salesperson

Verizon
07.2022 - 03.2025
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Worked to build relationships with customers and built potential for additional sales.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Implemented effective sales strategies to maximize revenue generation.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.

Server

Rings & Wings
05.2019 - 06.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Administrator

United Postal Service, UPS
03.2016 - 05.2019

While working at UPS I started as a package handler. After seven months of being there, I got promoted to an Administrator. I'd make manifest for each shipping container, I would process each hazardous package that came through as well an any dry ice that came through. I would help supervise my area I worked in.

  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Improved employee productivity with effective time management strategies for daily tasks.

Education

High School Diploma -

Bullitt Central High School
Shepherdsville, KY
06-2019

Skills

  • Customer service
  • Customer relationship building
  • Sales presentations
  • Negotiation
  • Strong work ethic
  • Task prioritization
  • Guest engagement
  • Document management
  • Team building and leadership
  • Data confidentiality
  • Problem-solving
  • Document control
  • Administrative support

Timeline

Salesperson

Verizon
07.2022 - 03.2025

Server

Rings & Wings
05.2019 - 06.2022

Administrator

United Postal Service, UPS
03.2016 - 05.2019

High School Diploma -

Bullitt Central High School
Amiah Mellin