Amiben Bhakta
Hutchinson,KS
Summary
Accomplished General Manager at Days Inn Motel, adept in operations management and leadership, enhancing team performance and customer satisfaction. Leveraged interpersonal skills and business administration acumen to boost sales profitability. Proven track record in relationship building and problem resolution, significantly improving occupancy rates and client loyalty. Customer-oriented General Manager with 4 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for customer representative position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Days Inn Motel
08.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Leasing Manager
Econolodge Motel
10.2021 - 08.2023
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Established key relationships with potential leasers and renters.
- Managed daily and weekly marketing and leasing plans.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Front Desk Receptionist
Budget Inn
09.2019 - 10.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
CNA
Bishop Care Center
03.2019 - 09.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Cashier
Kmart, Sears Holding
12.2018 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Applied Science - Business
Western Nevada College
Carson City, NV05.2024
Certified Nursing
Cerro Coso Community College
Bishop, CA03.2019
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Relationship Building
- Customer Relationship Management
- Interpersonal Skills
- Business Administration
- Proficient in [Software]
Certification
- Licensed Certified Nursing Assistant - 2019
Languages
Hindi
Professional Working
Gujarati
Professional Working
Timeline
General Manager
Days Inn Motel
08.2023 - Current
Leasing Manager
Econolodge Motel
10.2021 - 08.2023
Front Desk Receptionist
Budget Inn
09.2019 - 10.2021
CNA
Bishop Care Center
03.2019 - 09.2019
Cashier
Kmart, Sears Holding
12.2018 - 09.2019
Associate of Applied Science - Business
Western Nevada College
Certified Nursing
Cerro Coso Community College
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