Amicka Williams
Bessemer,AL
Summary
Organized, detail-oriented, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Benefit Authorizer
Social Security Administration, SSA
09.2022 - Current
- Followed guidelines when reviewing applicant data to determine eligibility for Social Security benefits.
- Demonstrated to use electronic tools and systems available to process daily work.
- Completed insurance verification and benefit authorization with appropriate documentation.
Administrative Assistant
Lawson State Community College
05.2007 - 09.2022
- Executed record filing system to improve organization and confidentiality of student records by 100%.
- Managed 100+ phone and email correspondence with perspective and new students.
- Managed Admissions filing system, entered data and completed other clerical tasks.
- Organized logistics and materials for each new student orientation open house and college preview days for 100+ perspective and new students.
Planning Associate
United Way Of Central Alabama
09.2002 - 01.2007
- Scheduled and participated in agency site visits in all six counties serviced to ensure agencies were in compliance.
- Assisted with adjusting plans to accommodate changes in demand.
- Researched and compiled information on variety of planning issues from multiple consortiums.
- Demonstrated strong organizational and time management skills while managing multiple projects.
New Accounts Representative
Solomon Smith Barney
06.2001 - 09.2002
- Responded to customer inquiries regarding new accounts and account services.
- Collected customer information and completed new account forms.
- Processed stock buys, sells and trade tickets.
- Monitored accuracy of customer information in system.
Various Positions
Compass Bank
05.1993 - 06.2001
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawer daily and resolved discrepancies to provide 100% accuracy regarding cash flow.
- Verified customer identity and reviewed documentation for accuracy.
- Tracked and processed customer account requests and applications.
- Monitored transactions and customer behavior to identify signs of fraud.
Education
Bachelor of Science - Human Resources Management
Athens State University
Athens, AL07.2021
Associate of Applied Science - Business Administration Management
Lawson State Community College
Birmingham, AL05.2005
Skills
- Strong verbal and written communication skills
- Ability to prioritize and handle multiple tasks and deadlines
- High degree of professionalism and confidentiality
- Ability to work with minimal supervision; team player
- Strong attention to details
- Management of Personnel Resources
Timeline
Benefit Authorizer
Social Security Administration, SSA
09.2022 - Current
Administrative Assistant
Lawson State Community College
05.2007 - 09.2022
Planning Associate
United Way Of Central Alabama
09.2002 - 01.2007
New Accounts Representative
Solomon Smith Barney
06.2001 - 09.2002
Various Positions
Compass Bank
05.1993 - 06.2001
Bachelor of Science - Human Resources Management
Athens State University
Associate of Applied Science - Business Administration Management
Lawson State Community College
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