Summary
Overview
Work History
Education
Skills
Accomplishments
Employee
Certification
Languages
Timeline
Generic

Amidu D. Jusu

Fargo,ND

Summary

Professional with demonstrated expertise in regulatory compliance, risk management, and policy enforcement. Skilled in identifying and mitigating potential risks, ensuring adherence to legal and regulatory standards. Strong focus on collaborative team efforts and achieving measurable results. Known for reliability, adaptability, and strategic problem-solving. Proficient in compliance audits, regulatory reporting, and developing effective compliance programs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Compliance Officer

MUSCATELL AUTOMOTIVE GROUP INC.
08.2022 - Current
  • Manage the ethics and compliance process to ensure that the organization follows all applicable laws and industry regulations
  • Develop, implement, enforce, and monitor the Dealership Compliance Program (DCP) for the Finance and Insurance (F&I) and sales departments
  • Ensure that the current dealer reserve (or standard dealer participation rate) adjustment process is consistently applied to each transaction
  • Audit vehicle transaction records on a quarterly basis to ensure required procedures are being followed by each business manager
  • Develop and manage the Information Security Program to ensure compliance with the Federal Trade Commission (FTC) Safeguards Rule, and the Gramm-Leach-Bliley Act (GLBA)
  • Identify areas of potential vulnerabilities in regard to the security, confidentiality, and integrity of customer information to prevent improper access, misuse, or alteration
  • Implement administrative, physical, and technical safeguards to help mitigate any foreseeable risks discovered
  • Train new managers about compliance requirements, and respond to any dealership or department inquiries about compliance issues
  • Perform periodic evaluations of current safeguards in place, which at minimum includes conducting penetration testing to confirm effectiveness
  • Determine which third-party service providers meet the requirements of the FTC to transmit, process, or store any data associated with covered accounts
  • Develop and oversee the Identity Theft Prevention Program (ITPP) to identify, detect, and respond to any fraud associated with covered accounts (Red Flag Rule)
  • Implement and manage the Incident Response (IR) Plan, define the roles of the IR Team, and conduct preliminary incident analysis (or other post incident activities)
  • Meet with the Board of Directors annually to review relevant information about any security events, and steps taken to prevent future recurrence
  • Stay abreast of the compliance landscape by researching and analyzing new or pending laws, regulations, interpretive rulings, and regulatory agency directives
  • Discuss current risks in the business environment with the board of directors, and implement changes needed to be proactive
  • Ensure that Form 8300 reports are made in a timely manner for cash payments, and written statements are provided to customers as required by the Internal Revenue Service (IRS)
  • Assess compliance risks in other areas of operations, identify cause of compliance exceptions, and develop corrective actions
  • Train new or existing managers about industry compliance requirements, and respond to any other department inquiries
  • Respond to employee wage garnishment orders (or other inquiries) from the IRS or any state agency including payments for back taxes or child support
  • Develop policies and procedures that encourage managers and employees to report suspected fraud and other improprieties, without fear of retaliation
  • Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
  • Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
  • Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
  • Reduced the risk of financial penalties by conducting thorough internal audits on a regular basis.
  • Evaluated new regulations for potential impact on business operations, taking proactive measures to ensure readiness for implementation.
  • Demonstrated adaptability in response to evolving industry standards, maintaining best practices in a dynamic regulatory environment.
  • Spearheaded investigations into potential violations, promptly addressing issues to maintain company reputation and avoid sanctions.
  • Provided expert guidance on complex regulatory matters, enabling informed decision-making within the organization.
  • Mitigated legal risks by proactively identifying gaps in existing policies and recommending improvements.
  • Streamlined reporting processes for improved efficiency in submitting data to regulatory agencies.
  • Championed ethical business practices, instilling a sense of corporate social responsibility across all departments.
  • Leveraged technology solutions for efficient tracking and reporting of compliance-related activities and metrics.
  • Developed comprehensive training programs to increase employee awareness of compliance requirements and expectations.
  • Assisted in negotiating contracts with external partners, ensuring adherence to relevant regulatory requirements throughout the partnership lifecycle.
  • Advised senior management on strategic planning initiatives, incorporating compliance considerations into decision-making processes.
  • Designed risk assessment frameworks to evaluate organizational vulnerabilities and prioritize areas requiring attention.
  • Implemented successful remediation efforts following audit findings, minimizing adverse consequences for the organization.
  • Ensured timely identification of potential issues by establishing robust monitoring systems and controls.
  • Enhanced regulatory compliance by auditing and revising company policies and procedures.
  • Reduced incident rates by implementing robust compliance monitoring and enforcement mechanism.
  • Oversaw implementation of compliance software solution, enhancing tracking and reporting of compliance data.
  • Mitigated potential financial penalties by proactively identifying and addressing compliance issues before regulatory reviews.
  • Reduced legal risks, conducting regular compliance audits and ensuring all departments adhered to laws and regulations.
  • Supported business expansion efforts by ensuring new initiatives were fully compliant with existing and emerging regulations.
  • Boosted staff compliance awareness with creation and delivery of engaging training sessions.
  • Coordinated with external regulators to clarify compliance expectations and ensure company practices were fully aligned.
  • Enhanced decision-making, providing senior management with detailed compliance risk assessments and recommendations.
  • Led cross-departmental collaboration to ensure seamless adherence to new regulatory requirements.
  • Conducted periodic compliance audits and reviews to identify areas of improvement.
  • Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance record keeping.

Safety Director

MUSCATELL AUTOMOTIVE GROUP INC.
01.2017 - Current
  • Oversee the Workplace Accident and Injury Reduction (AWAIR) Program to ensure compliance with Occupational Safety and Health Administration (OSHA) regulations
  • Research safety standards and codes to properly coordinate compliance with federal, state, and local environmental regulations
  • Advise board of directors on safety and compliance issues regarding any specific expansion projects or operations
  • Ensure all employees understand safety policies and procedures, and are provided adequate safety equipment as required
  • Supervise and coordinate safety training to promote awareness, and ensure its applied correctly (risk management – safety)
  • Monitor the removal of biological, physical, or chemical hazards from the workplace
  • Work with the organization’s main liability insurer (Federated Insurance) to fulfill the requirements of the safety program, and discuss plans to reduce claim costs
  • Conduct employee medical evaluation through 3M, and schedule in person fit tests
  • Obtain employee report of injury, analyze incident reports, and submit report to the workers' compensation department at Amtrust.
  • Maintain accurate Log of Work-Related Injuries and Illness (Form 300), Summary of Work-Related Injuries and Illness (Form 300A), and Injury and Illness Incident Report (Form 301)
  • Work with outside agencies such as MN-OSHA, the Environmental Protection Agency (EPA), and the local fire protection services
  • Establish policies that promote the maintenance of a healthy workplace, where safety and accident prevention are top priorities
  • Manage any requests for accommodations under the Americans with Disabilities Act (ADA), FMLA, and Minnesota’s nursing mothers and pregnancy accommodations law
  • Develop and oversee the Covid-19 Preparedness and Response Plan, and manage any processes associated with the development of new disease management programs
  • Inspect facilities monthly to detect any potential hazards as far as health or potential accidents are concerned, and recommend corrective and preventive actions
  • Conduct regular safety meetings with employees to discuss potential environmental and/or safety problems, and interpret safety procedures
  • Conduct monthly safety meeting to ensure that employees remain proactive in regard to safety policies and procedures
  • Inform managers and employees of workplace risks related to the use of chemicals and other hazardous substances (risk management – Right to Know)
  • Investigate and file claims for all incidents on the premises involving customers, and implement preventive measures where needed
  • Lead the main Safety Committee, and any other risk/safety related committees
  • Evaluate hazardous waste type, determine quantity, and renew waste removal license with the state of Minnesota
  • Streamlined communication channels between departments for reporting potential hazards or unsafe conditions, enabling prompt action and resolution.
  • Provided guidance to department supervisors regarding best practices for maintaining safe work environments tailored to their specific needs.
  • Spearheaded incident prevention initiatives by proactively addressing identified areas of concern within the workplace environment.
  • Reduced accident rates by ensuring strict adherence to safety regulations and guidelines.
  • Evaluated effectiveness of current safety measures in place by analyzing data trends related to accidents, injuries, or near misses reported over time periods.
  • Served as a liaison between employees and management on matters related to workplace safety, fostering an environment of trust and mutual understanding.
  • Cultivated strong relationships with external vendors and suppliers, ensuring that all equipment and materials used within the organization met established safety standards.
  • Helped to build culture of safety focused on reducing incidents and eliminating hazards.
  • Developed and maintained a strong safety culture within the organization, leading to increased employee morale and productivity.
  • Collaborated with management to develop effective safety policies and procedures for various departments.
  • Enhanced employee awareness on safety practices through regular workshops, presentations, and demonstrations.
  • Coordinated with regulatory agencies such as OSHA to ensure compliance with federal and state safety standards.
  • Implemented risk assessment protocols for facility inspections, resulting in the identification of potential hazards before they became incidents.
  • Improved workplace safety by implementing comprehensive training programs and conducting regular audits.
  • Conducted thorough investigations into workplace accidents, identifying root causes and implementing corrective actions to prevent future occurrences.
  • Promoted a continuous improvement mindset among employees when it comes to workplace safety, fostering an atmosphere of open dialogue about potential issues or concerns.
  • Conducted annual reviews of safety programs and policies in place, making recommendations for updates or revisions based on industry best practices.
  • Developed and implemented safety policies and procedures to promote workplace safety.

Human Resources Manager

MUSCATELL AUTOMOTIVE GROUP INC.
01.2016 - Current
  • Directly responsible for the overall planning, administration, coordination, and evaluation of the human resource function for the entire company
  • Additional duties include administering the employee benefits program—including retirement planning, leave policies, wellness programs, and insurance policies such as health, life, and disability
  • Also handles employee grievances, conduct annual performance evaluations, and oversee ethics and compliance requirements
  • Plan, implement, administer, and provide leadership and direction for various human resource programs within the company
  • Ensure company-wide compliance with all existing federal, state or local labor regulations, and stay up-to-date with any new legislations
  • Identify and implement effective recruiting strategies, set recruitment budget, and coordinate with hiring platforms (Indeed, Facebook, Glassdoor, etc.) to implement hiring plan
  • Manage the entire staffing process, including recruiting, prescreening, interviewing, verifying job references, conducting background checks, hiring, and onboarding
  • Coordinate with various managers during the orientation process with new hires to foster positive attitudes and engagement towards obtaining department objectives
  • Partner with management to ensure that strategic human resource management goals are properly aligned with overall business initiatives
  • Advise management on legal matters pertaining to any recent legislation addressing issues like pregnancy (or disability) accommodations, sexual harassment, equal pay, etc
  • Ensure all department managers receive adequate supervisory training on updated policies with respect to new employment and labor regulations
  • Develop performance evaluation methods, outline additional training needs, and assist department managers in administering periodic evaluations
  • Maintain and update all personnel files including records of insurance coverage, retirement planning, eligibility for benefits, job transfers, terminations, and garnishments
  • Prepare the termination of employment notices, conduct exit interviews, and investigate reasons behind employee dissatisfaction within each department
  • Complete all required documents for new hires including the Forms I-9, W-4, EEO-1, etc., as mandated by federal and state law
  • Prepare and file annual EEO-1 Component 1 reports, and update personnel records to conform to EEO-1 data collection requirements
  • Prepare and provide yearly census to insurance providers during renewals to account for enrollment levels in the self-funded plans (Medica, MetLife, Sanford, MADA, etc.)
  • Prepare and submit yearly Affordable Care Act (ACA) reports to the IRS, and negotiate cost of processing with various firms (Eide Baily, Payroll Professionals, ADP, etc.)
  • Audit monthly insurance bills (Medical, Aflac, MetLife) to make sure they are accurate, and assign the required costs to each department on a monthly basis
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skill set.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
  • Streamlined HR reporting processes, enabling more efficient analysis and decision-making with improved data management practices.
  • Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.

Compensation and Benefits Manager

MUSCATELL AUTOMOTIVE GROUP INC.
01.2016 - Current
  • Analyze different compensation plans to help establish competitive benefit programs, and ensure compliance with all legal requirements (FLSA, ACA, ERISA, HIPAA, COBRA, etc.)
  • Implement annual updates to compensation programs, rewrite job descriptions as necessary, and update compensation information where needed
  • Compile salary surveys from regional and/or provincial association of dealers (MADA), federal/state employment agencies (BLS, OEWS, Salary.com, Indeed.com, Glassdoor.com, etc.)
  • Create an effective compensation strategy for all employees based on actual market research and pay surveys
  • Set the organization’s pay and benefits structure to promote job satisfaction, talent retention, and account for newer developments in the industry
  • Review insurance benefit renewal documents, request additional quotes from insurance brokers (MADA, USI, etc.), and manage any associated processes
  • Ensure benefit programs support the company’s growth strategy, business objectives, and expansion goals
  • Recommend additional benefits programs to upper management based on employee feedback, and recent trends in the labor market
  • Support management’s decision-making process during annual insurance renewals by analyzing expenses, and recommend dollar amount of employer contributions
  • Manage systems/technology required to properly support the employee benefit program, and work closely with insurance providers to troubleshoot issues
  • Serve as primary contact with consultants and plan providers to ensure efficient administration of benefit plans
  • Assist with any audits pertaining to benefit programs and labor law, including FLSA, ERISA, FMLA, HIPAA, MN Unemployment Insurance (UI) Program, etc
  • Oversee the administration of any federal or state mandated leave programs including the Pregnancy and Parental leave (FMLA), and the Earn Sick and Safe Time (ESST)
  • Compile statistical data for the fully funded insurance plans, analyze enrollment levels, prepare benefit reports, and propose changes in plan design
  • Handle day-to-day administration of benefit changes through the insurance portal, and ensure new enrollments are properly processed by the payroll team
  • Respond to UI claims, provide data requested, attend telephone hearings, and perform any other duties related to the administration of unemployment claims
  • Schedule informational meetings on annual basis with insurance partners and fund managers to review benefits with employees (Medica, Empower Retirement, Aflac, etc.)
  • Analyze and recommend edits to benefit-related contracts, summary plan documents, and other records
  • Facilitate administration of employee wellness program and vaccination initiatives
  • Communicate with employees about specifics of company benefit plans, procedures for enrollment, and requirements associated with any subsequent changes prior to open enrollment
  • Audited existing benefit plans for compliance with regulatory requirements, preventing potential legal issues or fines.
  • Directed and controlled 401K, medical, dental, and vision benefit packages.
  • Fulfilled reporting requirements of Employee Retirement Income Security Act (ERISA).
  • Assessed and evaluated jobs to determine appropriate salary ranges.

Education

Bachelor of Science - Management

Human Resource Management
Fargo, ND
12-2015

Skills

  • Compliance monitoring and reporting
  • Internal audits and ethics management
  • Risk management
  • Data privacy management
  • Industry trend assessments
  • Controls tests (penetration tests)
  • Marketing
  • Policy design, implementation, and enforcement
  • Performance evaluation
  • Employee relations management (ERM)
  • Microsoft office excel, word, power-point, outlook, and Teams expertise
  • Payroll professionals software expertise
  • Safety compliance management

Accomplishments

  • Supervised team of seven staff members.
  • Documented and resolved safety issues which led to an overall safety-focused culture.
  • Achieved results by completing all reporting requirements (and other projects) in house with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved efficient employee time management by introducing digital clocks for payroll processing tasks.

Employee

Amidu D. Jusu, Human Resources Manager, Ward Muscatell Subaru, Full-time, Exempt, Crystal Muscatell, Chief Operating Officer, 11/20/23, 6500, 3000, Biweekly, Directly responsible for the overall planning, administration, coordination, and evaluation of the human resource function for the entire company., 01/01/16, Present, Plan, implement, administer, and provide leadership and direction for various human resource programs within the company., Ensure company-wide compliance with all existing federal, state or local labor regulations., Identify and implement effective recruiting strategies., Manage the entire staffing process., Coordinate with various managers during the orientation process., Partner with management to ensure strategic human resource management goals are aligned with overall business initiatives., Advise management on legal matters., Ensure all department managers receive adequate supervisory training., Develop performance evaluation methods., Maintain and update all personnel files., Prepare termination notices and conduct exit interviews., Complete all required documents for new hires., Prepare and file annual EEO-1 reports., Prepare yearly census to insurance providers., Prepare and submit yearly ACA reports., Audit monthly insurance bills., 01/01/16, Present, Analyze different compensation plans., Implement annual updates to compensation programs., Compile salary surveys., Create an effective compensation strategy., Set the organization’s pay and benefits structure., Review insurance benefit renewal documents., Ensure benefit programs support the company’s growth strategy., 01/01/17, Present, Oversee the Workplace Accident and Injury Reduction Program., Research safety standards and codes., Advise the board of directors on safety issues., Ensure all employees understand safety policies., Supervise and coordinate safety training., Monitor the removal of hazards from the workplace., 01/01/22, Present, Manage the ethics and compliance process., Develop and implement the Dealership Compliance Program., Audit vehicle transaction records., Develop and manage the Information Security Program., Train new managers about compliance requirements., Informs employees of benefit eligibility and usage., Oversee the payroll process for accuracy., Attend and participate in job fairs., Bachelor’s degree in human resource management., In-depth knowledge of labor legislations and HR best practices., Excellent conflict resolution skills., Duties described above document the general nature and level of work but are not intended to be a comprehensive list of all responsibilities required of job incumbents.

Certification

  • SHRM-Certified Professional(SHRM-CP)- Society for Human Resource Management.

Languages

English
Full Professional

Timeline

Compliance Officer

MUSCATELL AUTOMOTIVE GROUP INC.
08.2022 - Current

Safety Director

MUSCATELL AUTOMOTIVE GROUP INC.
01.2017 - Current

Human Resources Manager

MUSCATELL AUTOMOTIVE GROUP INC.
01.2016 - Current

Compensation and Benefits Manager

MUSCATELL AUTOMOTIVE GROUP INC.
01.2016 - Current
  • SHRM-Certified Professional(SHRM-CP)- Society for Human Resource Management.

Bachelor of Science - Management

Human Resource Management

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Amidu D. Jusu