Amie Adams
Dallas,TX
Summary
Dynamic professional with over 7 years of expertise in financial operations, including accounts payable/receivable, collections, and cash applications. Proficient in leveraging ERP systems to optimize processes, ensure compliance, and enhance operational efficiency. Strong analytical and communication skills with a proven track record of reducing outstanding balances and improving vendor and customer relations. Adept at resolving disputes, performing reconciliations, and delivering world-class service in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Collections Specialist
Robert Half
06.2023 - 03.2024
- Collected funds and maintained accurate records through effective communication with business partners and stakeholders
- Processed settlement fund releases an managed lien checks with exceptional attention to detail
- Conducted mail verifications and data entry, ensuring compliance with organizational standards
- Resolve people related issues like billing issues, resulting in the processing team handling 25% more volume for collections team
Freelance Assistant
04.2020 - 05.2022
- Oversaw and maintained confidentiality while managing sensitive client and employer information
- Provided administrative support, coordinating scheduling, vendor payments, and logistical planning with efficiency
Accounts Receivable
Robert Half
12.2018 - 07.2021
- Developed and implemented successful strategies for billing in four regions (Indianapolis, Dallas, Houston and Canada)
- Generated and verified invoices to ensure compliance to client agreements, resulting in increased account receivables collection across 2 of 4 regions
- Launched a service blueprint that improved billing workflows across the region, yielding a 10% increase in billing team efficiency
Cash Applications Specialist
12.2015 - 11.2019
- Consistently address and resolve the reconciliation of daily/monthly cash receipts in ERP systems
- Processed transactions in CPR+, ScriptMed and CareTrend resolving payment related disputes and unapplied receipts
- Communicated with treasury teams, banking partners, and internal/external stakeholders to resolve payment issues effectively
- Facilitated governance calls between virtual teams to align on process improvements
- Supported ACH setups, conducted internal/external audits, and ensured accuracy in financial reporting
Administrative Analyst
University of Arkansas for Medical Sciences
08.2012 - 05.2017
- Supervised 5 executive officers to ensure deadlines, goals and funds were met and exceeded to maximize limited resources provided
- Brainstormed, planned and implemented events by having weekly meetings with the executive board, volunteers and relaying plans and logistics to the supervisor
Education
High School -
North Little Rock School District
Skills
- Effectively handle multiple priorities
- Budget management
- Scheduling
- Data Analysis
- Process Improvement
- Quality candidate experience delivery
- Adaptable Change Agent
Timeline
Collections Specialist
Robert Half
06.2023 - 03.2024
Freelance Assistant
04.2020 - 05.2022
Accounts Receivable
Robert Half
12.2018 - 07.2021
Cash Applications Specialist
12.2015 - 11.2019
Administrative Analyst
University of Arkansas for Medical Sciences
08.2012 - 05.2017
High School -
North Little Rock School District