Amie Anderson
Murfreesboro,TN
Summary
Energetic, fast-learning professional seeking role as Quality Manager leveraging 15+ years of experience in quality assurance, staff training, and management. Adept at building strong relationships with diverse clients and co-workers. Train teams to implement process improvements that reduce costs and increase customer satisfaction. Implement workplace culture that emphasizes safety, quality, and efficiency. Keep accurate documentation of production operations using both paper and digital tools. Proven ability to rapidly adjust to new systems and procedures. Multitasker who excels in positions requiring constant organization and attention to detail. Areas of expertise include: Food Production | Quality Assurance | Staff Training & Supervision | Customer Service | Regulatory Compliance Shift Management | Product Conformity | Process Improvement | Health, Safety & Environment (HSE) | Waste Reduction Equipment Maintenance | Workforce Management | Coaching & Mentorship | Relationship Development
Overview
18
18
years of professional experience
1
1
Certifications
1
1
Certificate
Work History
FSQA Manager
Crown Bakeries
09.2022 - Current
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Learned and adapted quickly to new technology and software applications.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Lead Quality Assurance Engineer
KENNAMETAL, INC
06.2021 - 09.2022
- Contributed to root cause analysis to determine core reason for failures and errors resulting in scrap to decrease by 22% within 6 months
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Proposed development and testing improvements to positively impact usability, function and performance.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Built strong rapport with team members, management and clients to facilitate efficiency and productivity.
- Expanded risk management measures through spot-checking and increased randomization of inspections.
Manufacturing Production Supervisor
TYSON FOODS
01.2020 - 06.2021
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections and other established tests.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates resulting in 100 days safety free.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements
- Helped uncover and fix production problems in order to reduce overall defect rates
Lead Quality Assurance Analyst
KELLOGG’S SNACKS
01.2014 - 12.2019
- Monitor machine operations to ensure that filled/packaged products conformed to contractual and quality standards
- Inspect and remove defective products and packaging materials
- Develop expertise in regulatory requirements and internal policies; review and apply standard operating procedures (SOPs)
- Put holds on products that do not meet specifications
- Update batch sheets and production floor documentation
- Verify certificates of analysis (COAs)
- Conduct ATP, environmental, line validation, and allergen swab tests to ensure good safety/compliance
- Complete weekly equipment inspections and repairs
- Achieved 100% safety record and maintained perfect attendance
- Served as subject matter expert in manufacturing reliability and autonomous maintenance
- Delivered one-on-one and group trainings to improve team member performance in all areas
- Completed 3-year HAACP training program in 6 months through outstanding time management and dedication.
West Michigan Logistics Supervisor
QUEST DIAGNOSTICS
06.2005 - 12.2013
- Oversaw teams of 30 people across 4 locations
- Resolved issues concerning transportations, logistics systems, imports/exports, and customer satisfaction
- Maintained complete and accurate reports, metrics, and documentation to ensure safety and high-quality service
- Communicated across functions and leadership levels to answer inquiries, take orders, and disseminate information
- Participated in hiring process
- Completed staff member evaluations and executed new hire/annual trainings; provided corrective coaching as needed
- Oversaw transition from paper recordkeeping to handheld scanners, which increased operations accuracy and efficiency
- Conducted trainings for employees in utilization of new systems
- Operated company vehicle; picked up and delivered clients to main hub for testing.
Education
Bachelor of Science - Business Administration
EVEREST UNIVERSITY
Florida04.2014
Associate of Applied Science - Electronics Engineering
ITT TECHNICAL INSTITUTE
Grand Rapids, Michigan11.1998
Skills
- Microsoft Office (Word, PowerPoint, Outlook), SAP, Kronos, MII,
- Results and Deadline-Driven
- Test Procedure Documentation
- Data Capture and Analysis
- Audit Assistance
- Calibration Standards
- Environmental Sampling and Testing
- Customer Relationship Management
Certification
Hazard Analysis and Critical Control Point (HACCP) Certification Food Safety Preventative Controls Alliance (FSPCA)
PCQI Certification
Internal Auditor
5 S Certified
Autonomous Maintenance SME
Timeline
FSQA Manager
Crown Bakeries
09.2022 - Current
Lead Quality Assurance Engineer
KENNAMETAL, INC
06.2021 - 09.2022
Manufacturing Production Supervisor
TYSON FOODS
01.2020 - 06.2021
Lead Quality Assurance Analyst
KELLOGG’S SNACKS
01.2014 - 12.2019
West Michigan Logistics Supervisor
QUEST DIAGNOSTICS
06.2005 - 12.2013
Bachelor of Science - Business Administration
EVEREST UNIVERSITY
Associate of Applied Science - Electronics Engineering
ITT TECHNICAL INSTITUTE
Accomplishments
- Increased team productivity by training and mentoring 12 new employees
- Reduced weekly team labor hours by 20% by suggesting multiple process improvements that were implemented successfully.
- Repeatedly commended for working in a safe, efficient and accurate manner.