Amie Apgood
North Salt Lake,UT
Summary
Polished Flight Attendant offering over eight years of employment in aviation industry. Focused, personable and energetic professional promotes aviation safety and delivers exemplary customer service.
Overview
16
16
years of professional experience
Work History
Inflight Crewmember
Jetblue Airways
John F Kennedy Airport, NY
02.2014 - Current
- Provide outstanding customer service to all passengers and ensure passenger and cabin safety.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Sell and serve beverages, meals and snacks, and attend to passenger needs throughout flight.
- Creatively tailor service to ensure safety and comfort of all customers and crew members.
Server
Sapa Sushi Bar And Asian Grill
Salt Lake City, UT
01.2011 - 10.2014
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Sales Associate/ Makeup Artist
Estilo Salon And Botique
Salt Lake City, UT
04.2010 - 06.2012
- Helped implement and establish high end boutique, through marketing, sales, event planning, and public relations.
- Assisted clients with makeup artistry, cosmetic, and style selections.
- Organized and expertly catered private events.
- Created artistic merchandise displays to further promote sales.
Makeup Artist/Sales Associate
Nordstrom/ MAC Cosmetics
Murray , UT
02.2009 - 03.2010
- Procured cosmetic sales using phone, soliciting skills and capturing walk in business. Replenishment of products to existing clients.
- Makeup artistry application for special events including weddings and photo shoots.
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieved company monthly sales quotas.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
FAA-Certified Flight Attendant
Completed FAA Initial And Yearly Recurrent
Certified in First Aid, CPR And AED
High School Diploma -
Woods Cross High School
MAC Certified Makeup Artist
Skills
- Interpersonal Skills
- Time Management
- PA Systems
- Knowledge of food and wine pairings
- Customer Needs Assessments
- FAA Regulations
- Medical Emergency Response
Timeline
Inflight Crewmember
Jetblue Airways
02.2014 - Current
Server
Sapa Sushi Bar And Asian Grill
01.2011 - 10.2014
Sales Associate/ Makeup Artist
Estilo Salon And Botique
04.2010 - 06.2012
Makeup Artist/Sales Associate
Nordstrom/ MAC Cosmetics
02.2009 - 03.2010
FAA-Certified Flight Attendant
Completed FAA Initial And Yearly Recurrent
Certified in First Aid, CPR And AED
High School Diploma -
Woods Cross High School
MAC Certified Makeup Artist
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