Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Amie Fields

San Jacinto,CA

Summary

Self-motivated professional bringing over 10 years of entrepreneurial experience, social work, and case management. Successful in seizing viable opportunities for expansion and innovation in business. Well-versed in training, educating, motivating and supporting personnel. Articulate, forward-thinking and resourceful in meeting unique needs/demands. Proficient in using independent decision-making skills and sound judgment to positively impact company success.


Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes. Knowledgeable outreach social worker with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Case Manager

City Net
04.2024 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

Owner/ CEO

One In A Million In Home Health
10.2019 - Current
  • Trained and motivated employees to perform daily business functions regarding prime personal in-home care that I want emulated.
  • Consulted with clients to assess needs and propose optimal solutions with each specific client/caregiver.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, costs, and scheduling.
  • Worked directly with clients and caregivers provided with weekly check ins and communication.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Introduced new methods, practices, and systems to provide the utmost possible in home health care.
  • Worked directly with the TCU(transitional care unit) for Redlands Community Hospital, provided care for discharged patients.
  • Managed households in every aspect for clients: from dietary, medical needs, worked directly with hospice, Drs. offices and medical staff, financial matters, household needs along with client's personal needs.
  • Founded and managed One in a Million in Home Health, growing revenue to $50k in first year.

Certified Notary Public

One In A Million
07.2019 - Current
  • Set up and managed appointments for client notary services.
  • Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
  • Examined documents for accuracy, completion and compliance before notarizing.
  • Checked client identification to maintain compliance with state legal requirements.
  • Drafted and executed notarial affidavits in accordance with applicable laws.
  • Proofread and edited documents for accuracy and grammar.
  • Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
  • Met with clients as a mobile notary to witness signings.
  • Certified and attested power of attorney documents, acknowledgements and deeds.
  • Provided guidance to customers to facilitate completion of notarial documents.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Performed wide-ranging administrative, financial and service-related functions.

Sales & Marketing Director

Railroad Remedies
05.2014 - 10.2019
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Stayed current on company offerings and industry trends.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Quoted prices, credit terms and other bid specifications.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Created marketing materials from scratch.
  • Took all product photos, edited photos, created product packaging, marketing materials/pamphlets, managed website, packaged products and delivered them as well.
  • Took part in creating CBD products from scratch. Making each batch to be packaged and sold to customers.

Education

Bachelor of Arts - Psychology

Brandman University
Irvine, CA

Associate of Science - Psychology

Victor Valley College
Victorville, CA
06.2012

Skills

  • Approachable and Outgoing
  • Analytical and Critical Thinker
  • Business Development/ Management
  • Marketing and Advertising
  • Hiring and Staffing
  • Training and Development
  • Employee Motivation and Performance
  • Financial Management
  • Operations Management
  • Customer Relations
  • Health care professional
  • Operational Efficiency and Safety

Affiliations

  • Professional Competitive Soccer Coach
  • Competitive soccer coach/trainer for over 15 years.
  • Previously director of non-profit organizations such as AYSO & VYSL (director of coaches/registrar/director of referees/vice president/treasurer)
  • Vice President (Reign FC.): created with partner John Koko(President)
  • Currently Director of girls soccer program and Head Coach at Beaumont High School
  • Currently Director and Coach at Madrid Elite Soccer Club in Beaumont
  • Head Coach for 2007/08 girls, Asst. Coach for 2009 girls, Head Coach 2011/12 girls
  • Currently Private Soccer Trainer(hourly)

Certification

  • Certified in Keenan/Safe Schools, BUSD - 2025
  • Certified in US Center for SafeSport, CalSouth- 2025
  • Certified in Cardiac Arrest, Simon's Heart- 2025
  • Certified in CPR/AED, EMS University- 2025
  • Certified in Fundamentals of Caoching CIF, NFHS- 2025
  • Certified in (Covid19/concussion/heatillness/SCA), NFHS- 2025

Timeline

Case Manager

City Net
04.2024 - Current

Owner/ CEO

One In A Million In Home Health
10.2019 - Current

Certified Notary Public

One In A Million
07.2019 - Current

Sales & Marketing Director

Railroad Remedies
05.2014 - 10.2019

Bachelor of Arts - Psychology

Brandman University

Associate of Science - Psychology

Victor Valley College

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Amie Fields