Amie Flood
Hardinsburg,KY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Nucor Steel Brandenburg
100 Ronnie Greenwell Commerce Rd. Brandenburg, KY
05.2023 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Developed comprehensive reports for management by collecting data from Success Factors.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
Administrative Assistant
Beltline Electric
Brandenburg, KY
05.2022 - 04.2023
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Onboarded new employees and provided training materials.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Restaurant Waiter
Doc's BBQ Smoke Shack
Brandenburg, KY
11.2021 - 04.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Panel Builder
Best Panel Company
Hardinsburg, KY
08.2020 - 02.2023
- Improved panel building efficiency by streamlining assembly processes and implementing time-saving techniques.
- Enhanced production quality through rigorous testing and troubleshooting of completed panels.
- Reduced project completion times by effectively managing resources and prioritizing tasks for optimal workflow.
- Optimized inventory management systems, ensuring necessary parts were readily available for timely completion of projects.
- Implemented safety protocols to reduce workplace accidents and maintain a hazard-free environment for team members.
- Assisted in the development of custom panels tailored to client specifications, boosting overall customer satisfaction rates.
- Collaborated closely with clients to understand their unique needs and customize panel designs accordingly, resulting in high levels of satisfaction with the final product.
Education
Associate of Arts - Business
Owensboro Community And Technical College
Owensboro, KY12.2022
Skills
- Office Administration
- Meeting Planning
- Mail Handling
- Presentation Design
- Reception Oversight
- Data Entry
- Document Control
- Spreadsheet Management
- Expense Reporting
- Scheduling and Calendar Management
- Documentation and Recordkeeping
- Team Bonding
Timeline
Administrative Assistant
Nucor Steel Brandenburg
05.2023 - Current
Administrative Assistant
Beltline Electric
05.2022 - 04.2023
Restaurant Waiter
Doc's BBQ Smoke Shack
11.2021 - 04.2022
Panel Builder
Best Panel Company
08.2020 - 02.2023
Associate of Arts - Business
Owensboro Community And Technical College