Amie Frasier
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I am a US citizen , I reside in the State of South Dakota and I am a voting resident in Faulk county, where I have also worked on the election board for several years.
Overview
23
23
years of professional experience
Work History
Business Office Manager
Faulkton Senior Living
12.2021 - Current
- Updated reports, managed accounts, and generated reports for company.
- Oversaw office inventory activities.
- Resolved financial discrepancies and resident billing issues with timely attention.
- Maintained effective relationships with banking institutions and insurance companies to support financial operations.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing all personnel employee and resident files.
- Maintained professional demeanor by staying calm when addressing unhappy or angry residents and family members.
911 Dispatcher and Jailer
Faulk County Sheriffs Office
07.2000 - 11.2021
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Recorded and tracked emergency requests.
- Directed responders for timely emergency attendance.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Provided on-the-job training and coaching to develop new dispatchers.
- Answered calls from automatic routing system and took basic information from callers.
- Assisted callers in emergency situations with appropriate information and support.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Worked directly with the clerk of courts to enter warrants, protection orders etc.. in the state NCIC system.
Deputy Trainer
Law Enforcement Training
- I worked for LET in Pierre 3 days a month, for several years, where I would be a dispatcher or actor. We did simulation training for the deputies going through the course.
- I learned so much from doing the acting, learned several laws, how and why deputies have to do their jobs, and the way they have to do it.
EMT-Basic
Faulk County
10.2002 - 07.2012
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Performed medical assessments, including airway management and splinting of fractures.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Utilized ambulances and other vehicles to transport patients to medical facilities.
- Maintained up-to-date knowledge of protocols, procedures and medical advances.
- Responded to calls swiftly, providing life-saving interventions.
- Responded to emergency medical calls, providing basic life support services in accordance with protocols.
- Assisted in removal of patients from hazardous or confined spaces.
- Assessed patient conditions, maintaining calm demeanor in urgent situations.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Education
Faulk County Sheriff's Office
GED -
Watertown High School
Watertown, SD07.1990
Skills
- Public Safety
- Court Proceedings
- Inmate Processing
- Law Enforcement
- Staff Management
- Dispatch
- Prisoner Transport
- Emergency Management
- Emergency Response
- Decision-Making
- Crisis Management
- Information Intake
- Active Listening
- Police and Fire Procedures
- Works Well Under Pressure
- EMS Dispatch
- Call Management
- Critical Thinking
- Computer Skills
- Information Gathering and Relay
- Human Resources Management
- Business Operations Management
- Workflow Planning
- Administrative Support
- Office Management
- Payroll Management
- Business Recordkeeping
- Records Management
- Relationship Building
- Human Resources
- Documentation and Control
- Data Retrieval Systems
- Office Administration
References
Chief Deputy Brent Koens
Faulk County Sheriff's Office
Faulkton SD
605-216-0382
Aimee Law
Faulk County Auditor
Faulkton, SD
605-381-5480
Liz Koens
Faulk County Register of Deeds
Faulkton, SD
605-216-6438
Timeline
Business Office Manager
Faulkton Senior Living
12.2021 - Current
EMT-Basic
Faulk County
10.2002 - 07.2012
911 Dispatcher and Jailer
Faulk County Sheriffs Office
07.2000 - 11.2021
Deputy Trainer
Law Enforcement Training
Faulk County Sheriff's Office
GED -
Watertown High School
Similar Profiles
Dianne MacekDianne Macek
Certified Medication Aide at Faulkton Senior LivingCertified Medication Aide at Faulkton Senior Living
David BunchDavid Bunch
Maintenance Technician at Sundale Senior Living of The Woodlands (formerly Brookdale Senior Living)Maintenance Technician at Sundale Senior Living of The Woodlands (formerly Brookdale Senior Living)
Harold DeanHarold Dean
ADMINISTRATOR & AREA VICE PRESIDENT at YMP SENIOR LIVING & CRESTHAVEN SENIOR LIVINGADMINISTRATOR & AREA VICE PRESIDENT at YMP SENIOR LIVING & CRESTHAVEN SENIOR LIVING
Tonya LeeTonya Lee
Business Office Manager at Saint Mary's Regional Medical CenterBusiness Office Manager at Saint Mary's Regional Medical Center
Olivia GutbrodOlivia Gutbrod
Business Office Manager at Northeast Ohio Home CareBusiness Office Manager at Northeast Ohio Home Care