Amie Fuller
Summary
Creative and Innovative leader Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
General Manager
Oak + Fort - Chicagoland Market
07.2022 - Current
- Oversee all operations and departments including people, sales, merchandising, and stock management
- Manage multiple locations in the Chicago Market
- Driving sales including a year over year increase
- Implementing new strategies to maximize on driving traffic to stores and creating brand awareness
- Trained and developed managers across multiple locations in the US
- Acquired first bulk buyer for USA in the company
- Manage payroll based on budgeted allowed hours and actual sales activity
- Analyze sales objectives and plan the best execution in order to achieve sales plan
- Consistently exceeding KPI objectives and finding creative ways to increase a W.O.W on all metrics.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained and guided team members to maintain high productivity and performance metrics.
Account Manager
Revolution 93.5 FM Radio
06.2017 - 05.2020
- Work closely with sales manager to create ad campaign packages for clients by offering specific ad times on the radio that best suit the clients needs and level of ad package including added digital ad packages
- Leading creative with the design team on all digital campaigns for advertising clients
- Creating ideas for swag material to give away/win during concerts and events
- Create proposals and contracts for title sponsors for all events
- Assist in building relationship between radio talent and advertising clients by assisting with planning lunches, dinners, radio station visits etc.
District Manager
SHUSHOP
07.2018 - 01.2020
- Set all sales objectives for 9 locations in the Miami/Puerto Rico market
- Recruiting and staffing including 1 full NSO in The Mall of San Juan
- Curating hiring & brand networking events and executing alongside with the marketing team
- Collection launch events at higher volume store locations
- Assisting buying team with product feedback
- Creating product feedback questionnaires in store for customers with a small incentive for taking the time
- Co-managed e-commerce department
- Obtained analytical data in-store in order to properly cater to the specific market
- Creating promotions with the sales and ops team to better serve customers and stay in the run with competitors
- Payroll management utilizing paychecks and later converting to ADP
- Create training and development tools for Store Managers and Staff.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Generated financial and operational reports to assist management with business strategy.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
Store Manager
Aldo Groupe - Aldo Shoes
09.2013 - 04.2017
- Oversee staffing, training, and performance evaluations to develop and increase sales
- Drive sales through coaching and people development
- Increase sales productivity by consistently achieving all KPI objectives
- Manage shipping and receiving operations in order to increase e-commerce sales and build brand awareness through out the market.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Associate of Arts - Marketing
Columbia College Chicago
Chicago, IL05.2020
Skills
- Schedule Management
- Account Management
- Advertising and Marketing
- Business Development
- Goals and Performance
- Project Management Expertise
- Strategic Communications
- Media Industry Expertise
- Strategic Leadership
- Deadline-Oriented
- Staff Recruitment
- Campaign Development
- Team Development
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Oak + Fort - Chicagoland Market
07.2022 - Current
District Manager
SHUSHOP
07.2018 - 01.2020
Account Manager
Revolution 93.5 FM Radio
06.2017 - 05.2020
Store Manager
Aldo Groupe - Aldo Shoes
09.2013 - 04.2017
Associate of Arts - Marketing
Columbia College Chicago