AMIE GIRALTE
Cudahy,WI
Overview
17
17
years of professional experience
Work History
Distribution Coordinator
Saputo Inc.
10.2023 - Current
- Participated in root cause analysis and corrective actions to resolve inventory record discrepancies, ensuring accuracy in inventory management
- Collaborated with diverse teams, including employees, customers, and external partners, acting as a liaison between external warehouses, plants, and customer service teams to address discrepancies
- Verified and confirmed inbound receipts for accuracy, including weights and lot numbers, and made necessary corrections to maintain data integrity
- Reviewed and adjusted inventory transactions, resolving shortages, overages, and damages, while providing supporting documentation and key performance indicators (KPIs)
- Conducted periodic reviews of 3rd-party OS&D (Over, Short, and Damage) and cycle counting procedures, ensuring the distribution center actively managed Saputo's inventory
- Assisted in traceability exercises in collaboration with Quality Assurance (QA) to confirm 3rd-party partners could provide necessary documentation from their Warehouse Management System (WMS)
- Supported customer service teams by providing required information for sample shipments via UPS online shipping program.
Logistics Coordinator
Waste Management/Recycle America
Germantown, WI
10.2017 - 06.2023
- Communicated with customers to monitor inventory levels, anticipate production needs, and schedule waste by-product pickups
- Arranged and negotiated third-party freight costs using WM-approved carriers to ensure timely services
- Monitored shipment statuses via internal systems and resolved shipment issues for both vendors and customers
- Responded to customer complaints and initiated calls to set up deliveries, provide shipment updates, and address delays
- Tracked proof of deliveries by initiating traces with carriers and railroads when needed
- Coordinated with Sales and Marketing teams to review pricing and ensure accurate billing of freight and special charges
- Managed vendor payments, issued debits and credits, and resolved material downgrades and rejections by negotiating with customers and vendors
- Collaborated with supervisors, sales reps, and freight carriers to meet customer service goals, exceeding productivity and quality benchmarks
- Prepared export documentation for international shipments and maintained all shipment records
- Attended regular meetings to foster a collaborative work environment and improve service efficiency.
Logistics Agent
Tax Airfreight
Milwaukee, WI
12.2014 - 05.2017
- Managed accounts with LTL, FTL, expedited, import/export, air/sea, hazmat, temp-controlled, and in-bond vendors, ensuring compliance with equipment requirements
- Maintained extensive knowledge of carriers across the U.S
- And Canada, optimizing carrier selection for cost-effectiveness and service quality
- Consistently achieved profit margins of 20-50% on all shipments by negotiating rates and leveraging market trends
- Conducted carrier research to ensure high-quality service across customer shipping lanes
- Communicated with customers and carriers on transit times, appointment scheduling, and truck locations to provide real-time updates
- Verified delivery completion and managed customer load information via phone, fax, and electronic tendering, accurately inputting data into the system
- Proactively identified and resolved service issues to meet customer expectations and minimize disruptions
- Monitored, tracked, and analyzed all shipments, coordinating closely with carriers and asset departments to ensure efficient operations.
DOMESTIC OPERATIONS SPECIALIST IV
CEVA LOGISTICS
ELK GROVE VILLAGE, IL
12.2007 - 12.2014
- Tracked and traced inbound and outbound shipments daily to ensure timely delivery
- Routed and dispatched daily delivery schedules, optimizing efficiency
- Handled phone, email, fax communications, and performed data entry to maintain operational accuracy
- Managed daily reports and spreadsheets across multiple areas, ensuring up-to-date inventory control
- Conducted inventory reconciliation for over, short, and damaged (OS&D) shipments, addressing discrepancies
- Managed invoicing and rating for both accounts payable and receivable, ensuring accurate billing
- Scheduled residential appointments and coordinated deliveries with customers
- Trained new employees on operational procedures and systems
- Managed communications and service expectations with contractors and vendors across all service levels
- Administered annual Hazmat certification training and maintained TSA training records for contractors.
Timeline
Distribution Coordinator
Saputo Inc.
10.2023 - Current
Logistics Coordinator
Waste Management/Recycle America
10.2017 - 06.2023
Logistics Agent
Tax Airfreight
12.2014 - 05.2017
DOMESTIC OPERATIONS SPECIALIST IV
CEVA LOGISTICS
12.2007 - 12.2014