Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works well independently as well as a member of a team, and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines.
Overview
20
20
years of professional experience
Work History
Construction remodeling my place
Self
Washington, Nc
09.2025 - Current
Monitored safety protocols while working in a construction environment.
Inspected construction sites to ensure safety protocols were followed.
Repaired damaged parts during construction or renovation projects.
Project Manager
S & D Property Management
Greenville, Nc
07.2024 - 10.2025
Managed property renovation projects from planning to completion.
Coordinated tenant communication and resolved maintenance issues efficiently.
Developed project timelines and ensured milestones were met promptly.
Led project meetings to discuss progress and address concerns proactively.
Collaborated with contractors and vendors to ensure quality service delivery.
Implemented process improvements for workflow efficiency in property management tasks.
Managed multiple projects with competing deadlines simultaneously.
Developed and maintained project plans, timelines, and budgets.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Provided guidance to team members regarding tasks assigned to them.
Insurance office assistant
State farm agency
Washington, NC
12.2022 - 07.2024
Organized office files to ensure efficient document management.
Assisted clients by answering inquiries and providing information.
Scheduled appointments for agents and clients to streamline workflow.
Key Carrier/Manager on Duty
Dollar General
01.2021 - 01.2022
Responsible for the safety of the customers, employees and building.
Responsible for making sure policies and procedures were followed
Responsible for receiving trucks and vendors and completing proper documentation
Stocking shelves
Customer Service
Responsible for all safes and money in store
Responsible for all employees while at work. Ensured we kept on schedule and worked as a team to keep in compliance as well as keeping the store stocked and clean.
Caregiver
01.2015 - 01.2021
As her healthcare power of attorney chose to care for her instead of placing her in a nursing home after devasting diagnosis.
Responsible for all medical needs. Including scheduling and taking her to all appointments
Responsible for ensuring she had a safe environment to care for declining health
Responsible solely for her every day. If I couldn't be with her was responsible for hiring proper sitters to be with her.
Responsible for ensuring final years were the highest quality of care
Part-time Employee
Flower Spot
01.2019 - 01.2020
Ensuring all flowers went out as ordered and scheduled
Responsible for accounts receivable
Responsible for making sure all documents needed for business were filed also sent to the accountant/tax representative
Made deliveries
Safety Coordinator and Executive Assistant for the Accreditation, Compliance and Quality Departments
Vidant Beaufort Hospital
01.2007 - 01.2015
Ensuring all patients, visitors, and employees were safe while on hospital campus.
Member of the Safety Committee, Patient Safety Committee, Survey Readiness Committee, Safety Coach representative for Vidant Beaufort, Emergency Management Committee, Verge Computer Solutions Vidant Beaufort Representative
Responsible for creating an Environment of Care team consisting of multiple other department management to ensure the hospital was in compliance with regulatory agencies and policy and procedures. Scheduled monthly rounding for patient care areas with team members.
Responsible if issues were identified during team rounding to work with manager and staff to ensure items were corrected.
Helped develop policies for the Safety, Emergency Management and Compliance programs.
Responsible for entering audits related to patient care, complying data and reports for Management and Administration.
Coordinated all training related to Emergency Management. Was responsible for planning disaster drills an ensuring all events were properly documented to ensure hospital policies were followed and met expectations of regulatory agencies.
Responsible for creation of the Decontamination Team and policies. Responsible for ensuring team members had appropriate equipment, training, as well as policies and instructions of hot to handle any event that could occur.
Assembly worker/Operator of Single Workstation
Prettl Appliance Systems
01.2006 - 01.2007
Assembly of washing machine and dryer panels
Assembly of the wiring and electrical systems to panels
Work environment was fast paced and had an emphasis on the quality of product
Responsible for assembling the complete panel as well as quality testing. Workstations were fast paced, quality, and production driven.
Education
Diploma -
Washington High School
Associates Degree - Human Services
Pitt Community College
Skills
Coordination of trades/repairs
Attention to detail
Installation/maintenance on property
Keeping track of workers
Very great with customers/people
Goals and schedule creation
Administrative Duties
Office Management
Calendaring
MS Excel
MS Access
Executive Support
Event Management
Travel Coordination
Powerpoint Presentation
Research/Development of Policies
Auditing/Reports
MS Word
MS Outlook
Timeline
Construction remodeling my place
Self
09.2025 - Current
Project Manager
S & D Property Management
07.2024 - 10.2025
Insurance office assistant
State farm agency
12.2022 - 07.2024
Key Carrier/Manager on Duty
Dollar General
01.2021 - 01.2022
Part-time Employee
Flower Spot
01.2019 - 01.2020
Caregiver
01.2015 - 01.2021
Safety Coordinator and Executive Assistant for the Accreditation, Compliance and Quality Departments