Amie Irvin
Spotsylvania,VA
Summary
My tenure at Quantum Services enhanced my audit efficiency by streamlining procedures and fostering client relationships. Expert in financial statement analysis and adept at multitasking, I excel in fast-paced environments, ensuring accuracy and regulatory compliance. My approach combines analytical prowess with effective communication, driving improvements and mentoring teams for optimal performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Audit Supervisor
Quantum Services
04.2023 - 07.2024
- Supervised and guided numerous employees during audits to safeguard accuracy.
- Reviewed audited financial, operational and regulatory compliance deficiencies and conducted follow-ups.
- Mentored junior auditors, providing guidance and feedback for professional growth and development.
- Reduced audit timeframes with efficient planning and execution of audit procedures.
- Ensured compliance with regulations, identifying discrepancies and providing corrective action plans.
- Developed strong relationships with clients to facilitate open communication during audits.
- Strengthened client satisfaction by addressing concerns promptly and professionally throughout the auditing process.
- Conducted comprehensive financial statement reviews, identifying inaccuracies and areas for improvement.
- Evaluated fraud risks during audits, recommending preventive measures to mitigate potential financial losses.
- Trained new audit personnel to perform duties according to regulations and established procedures.
- Analyzed data and findings to prepare reports detailing financial information.
- Implemented cycle counting programs that enabled faster identification of discrepancies leading to timely corrective actions.
- Reduced stock discrepancies with thorough investigation of variances and prompt resolution of issues.
- Collected and reported monthly expense variances and explanations.
- Trained and mentored department staff on policies and procedures to establish strong foundation for client development and service activities.
Merchandising Associate
Acosta Marketing
04.2021 - 04.2023
- Improved product visibility by creating eye-catching merchandise displays.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Supported operational efficiency with routine maintenance of fixtures, signage, and lighting systems within the store environment.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Stocked shelves to match planogram images and instructions.
- Picked and packed order items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked designated items on shelves, end caps and displays.
- Greeted store customers and discussed needs.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Developed plan-o-grams and layouts that maximized sales.
Store Manager
Sweet Frog
04.2019 - 04.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Nursing Assistant / Home Health Aide
Interim Home Health
04.2009 - 04.2019
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Provided effective pre-and post-operative care by preparing patients for surgery, monitoring vital signs, and assisting with pain management techniques.
- Bolstered patient satisfaction, offering compassionate support and addressing individual needs.
- Reinforced positive care environment by engaging patients in meaningful activities and conversations.
- Administered medications according to prescribed schedules, contributing to effective treatment outcomes.
- Assisted with diagnostic procedures, ensuring patient comfort and compliance with medical protocols.
- Supported patient mobility, reducing risk of falls and facilitating physical therapy exercises.
- Monitored vital signs for changes in patient health, providing timely updates to nursing staff.
- Maintained detailed patient records, ensuring accurate documentation of care and treatment plans.
- Supported end-of-life care, offering emotional support to patients and families during difficult times.
- Transported patients between rooms and appointments or testing locations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Office Manager
Woodcraft Builder’s
04.2004 - 04.2009
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Diploma - General Studies
Faith Baptist High School
Fredericksburg, VA05.2000
Skills
- Financial Statement Auditing
- Audit Planning and Execution
- Attention to detail and accuracy
- Employee Supervision
- Training personnel
- Negotiation and Conflict Resolution
- Staff Supervision
- Data analytics proficiency
- Industry-Specific Knowledge
- Problem Solving and Critical Thinking
- Accounting Standards Expertise
- Coaching and Mentoring Abilities
- Account Reconciliation
- Annual reports
- Issue Resolution
- Financial records review
- Report Writing
- Profits and losses tracking
- Bookkeeping
- SOP Adherence
- Report creation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
Certification
- Nursing Assistant/ Home Health Aide Certified - -2003
- X-ray Certification-2003
- CPR Certification -2003
- Microsoft Word Certification-2002
- Microsoft Excel Certification-2002
- Microsoft Quickbooks Certification-2002
Timeline
Audit Supervisor
Quantum Services
04.2023 - 07.2024
Merchandising Associate
Acosta Marketing
04.2021 - 04.2023
Store Manager
Sweet Frog
04.2019 - 04.2021
Nursing Assistant / Home Health Aide
Interim Home Health
04.2009 - 04.2019
Office Manager
Woodcraft Builder’s
04.2004 - 04.2009
Diploma - General Studies
Faith Baptist High School