Amie Mayfield
Tuscola,Il
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Property Operations Specialist
Fairlawn Real Estate
Champaign, IL
10.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Met with prospective tenants to show property and assess applications or sign leases.
- Assisted corporate team members on projects as assigned
Assistant Manager
Dick Sporting Goods - House of Sport
Champaign, IL
06.2023 - 10.2023
- Maintained inventory levels, restocked merchandise and monitored sales trends to ensure optimal stock levels.
- Created visual displays for window and in-store presentations that effectively showcased products.
- Managed daily operations of the store including staffing, scheduling, training and performance management of employees.
- Conducted regular reviews of staff performance against established goals.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Talent Acquisition Specialist
Busey Bank
Champaign, IL
02.2022 - 06.2023
- Developed and maintained relationships with hiring managers to understand their talent needs.
- Posted job openings on various job boards, social media sites, and other resources.
- Conducted initial phone screens of potential candidates.
- Assisted in the development of recruiting strategies to attract qualified applicants.
- Advised management on legal compliance issues related to recruitment practices.
- Attended career fairs, networking events, and other recruiting activities to source potential leads.
- Utilized Boolean search strings to identify passive candidates online.
- Collaborated with internal stakeholders to ensure a smooth transition of new hires into the organization.
- Posted positions on job boards, media and alternate sourcing channels to attract diverse talent pool.
- Conducted interviews to assist management in selecting most qualified candidates.
- Built and maintained network of potential candidates through market research and relationship management.
Executive Team Leader-Specialty Sales
Target
Champaign, IL
11.2018 - 01.2022
- Anticipate staffing needs, talent plan and recruit - both long and short term
- Engage in consistent and meaningful development conversations throughout the critical touch points with Team leaders
- Establish a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical behaviors
- Provided coaching and mentoring support to direct reports and other team members.
- Managed daily operations including budgeting, resource allocation, staffing requirements and project timelines.
- Recruited individuals with talent, drive and experience, successfully adding unique dimensions to organization.
- Established and modeled positive service attitude to meet company's expected guidelines.
- Developed and implemented visual merchandising strategies to optimize customer experience and improve sales.
- Provided guidance on best practices for visual merchandising techniques such as color blocking, layering, and asymmetry.
Store Manager
Express
Champaign, IL
06.2016 - 11.2018
- Attracted, hired, developed and retained top talent
- Analyzed financial data to identify areas of improvement.
- Monitored employee performance and identified performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Visual Merchandising Manager
Victoria's Secret
Champaign, IL
08.2015 - 06.2016
- Developed short and long term strategies to drive store sales
- Reinforcing store strategy to reduce shrink.
- Analyzed market trends, competitor activities, and consumer behaviors to identify new opportunities for growth.
- Coached, trained, and mentored sales staff on product knowledge, sales techniques, and customer service practices.
- Monitored daily performance of the sales team to ensure targets were met or exceeded.
- Conducted regular meetings with the sales team to review goals and objectives set for each quarter and year.
- Managed the design of window displays and in-store fixtures to ensure consistency with corporate standards.
- Executed marketing campaigns through creative visuals that effectively communicated key messages to customers.
- Provided guidance on best practices for visual merchandising techniques such as color blocking, layering, and asymmetry.
- Trained new staff members on visual merchandising principles and processes.
Visual Merchandising Manager
Bath and Body Works
Champaign, IL
05.2013 - 08.2015
- Created cohesive displays that highlighted products, maximized space, and reinforced brand identity.
- Managed the design of window displays and in-store fixtures to ensure consistency with corporate standards.
- Developed and implemented visual merchandising strategies to optimize customer experience and improve sales.
- Assisted in the development of product placement plans for all departments within the store.
- Ensured compliance with safety regulations when setting up merchandise displays.
- Provided guidance on best practices for visual merchandising techniques such as color blocking, layering, and asymmetry.
- Trained new staff members on visual merchandising principles and processes.
- Documented daily activities including progress updates on projects being worked on by team members.
- Monitored weekly, monthly and quarterly achievement goals.
Front of House Service Manager
Old Chicago
Tuscola, Il
03.2010 - 05.2013
- Responsible for hiring, scheduling and training
- Focusing on building sales and keeping labor percentages down
- Greeted customers and addressed their needs in a friendly and professional manner.
- Worked closely with chefs to ensure timely delivery of food orders to tables.
- Monitored dining room cleanliness and tidiness at all times.
- Ensured compliance with health department regulations regarding sanitation and safety standards.
- Organized seating arrangements for guests, ensuring maximum capacity of the restaurant was reached.
- Assisted with training new staff members on proper customer service techniques.
Education
Diploma -
Rantoul Township High School
05.1999
Some College (No Degree) -
Lake Land Community College
Skills
- Applicant Tracking Systems
- Recruitment Planning
- Staff Recruitment
- Visual Merchandising
- Staff Management
- Customer Service
- Team Training
- Relationship Building
- Organization and Prioritization
- New Display Creation
- Clear Communication
Timeline
Property Operations Specialist
Fairlawn Real Estate
10.2023 - Current
Assistant Manager
Dick Sporting Goods - House of Sport
06.2023 - 10.2023
Talent Acquisition Specialist
Busey Bank
02.2022 - 06.2023
Executive Team Leader-Specialty Sales
Target
11.2018 - 01.2022
Store Manager
Express
06.2016 - 11.2018
Visual Merchandising Manager
Victoria's Secret
08.2015 - 06.2016
Visual Merchandising Manager
Bath and Body Works
05.2013 - 08.2015
Front of House Service Manager
Old Chicago
03.2010 - 05.2013
Diploma -
Rantoul Township High School
Some College (No Degree) -
Lake Land Community College
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