Amie M. Ellison
Summary
Motivated professional with a comprehensive background in insurance, customer service, training/onboarding, and leadership. Over four years of experience as an Insurance Territory Manager (IADS), successfully managing and growing market share within Nebraska. Skilled in creating and maintaining long-term relationships with clients, vendors, and company representatives. Additional experience in accounting, sales.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Independent Agent Development Specialist (TSM)
The Auto Club Group/AAA
06.2021 - Current
- Established and maintained [Number] agencies, expanding territory by $[Amount], while cultivating strong relationships through rapport-building, ongoing support, and consistent communication to partner for growth across all lines of business.
- Supported agencies in reaching their goals with AAA through ongoing coaching and guidance, allowing me to meet my own annual production goals
- Provided exceptional support to agencies, leading to increased quote volume and production
- Maintained an understanding of industry trends and changes, enabling informed decisions on sales strategies
- Targeted new prospect agencies through careful research of geographic needs, carrier offerings within each agency, and long-term partnership viability to ensure strategic and mutually beneficial relationships.
- Conducted regular product and platform educational sessions for agency partners, ensuring their ability to effectively sell and service AAA products
Program Manager Sales
Avantas
03.2020 - 06.2021
- Partner with Business Development Director to lead Sales Operations activities including weekly business development meetings, Salesforce activity accuracy and quarterly Business Unit reviews
- Draft proposals and contracts for sales team presentation to potential clients
- Collaborate on planning and execution of marketing campaigns through Salesforce Pardot and Proteus Engage microsite platform
- Drive Salesforce Administration across all Avantas stakeholders and manage aspects of prospect/client relationship within system
Sr. Agency Development Field Specialist
Midwest Insurance Agency Alliance, Inc.
01.2017 - 03.2020
- Engaged with more than 200 member agencies and 40 carriers focusing on ways to increase revenue and maintain profitability
- Oversaw implementation of Agency Foundation Program for new start-up members and onboarding on new systems, processes and services
- Established Circle of Excellence comprised of top producing agency members to create new opportunities for networking and learning in addition to becoming an advisory board for MIAA
- Provided feedback to agencies on their business, prospecting and marketing plans
- Created monthly newsletter, carrier updates and other email content to communicate changes, incentives and initiatives within MIAA
Account Specialist
ReSource Pro
05.2016 - 01.2017
- Worked with producers, off-shore service team, and other departments to ensure all insurance service needs were met for clients
- Reviewed and analyzed commercial accounts to create policy quotes and prepare renewals based on client's needs, rates and coverages
Senior Office Claims Representative
Farmers Insurance Group
03.2008 - 05.2016
- Investigated customer assertions of error on homeowners' policies in up to 25 claims per day
- User Acceptance Testing of new claims platform working with Business Analysts and IT to solve issues prior to live usage throughout the claims organization
- Subject Matter Expert for Farmers Homeowners and Foremost Specialist Dwelling lines of business; “Trained the Trainer” as well as cross-training to other departments on new lines of business and systems
Education
Master's Degree - Business Administration
Nebraska Wesleyan University
Lincoln05-2017
Bachelor of Arts - Business Administration and Communication, Minor in Public Relations
Nebraska Wesleyan University
Lincoln05-2004
Skills
- Foundational knowledge in Lean Six Sigma
- Business Plan Writing
- Leadership
- Client relationship management
- Clear communication
- Onboarding and training
- GAAP Accounting Principles
- Proficient in CRM tools
- Property & Casualty Insurance
- Effective relationship management
- Strong organizational abilities
- Business development
- Analytical and logical thinking
Certification
- Certified Associate in Project Management (CAPM) – Anticipated Completion 2026
- Commercial Lines Coverage Specialist (CLCS)
- Program in General Insurance (AINS)
- Associate in Insurance Services (AIS)
- Associate in Claims (AIC)
- Associate in Personal Insurance (API)
- Legal Principles
Timeline
Independent Agent Development Specialist (TSM)
The Auto Club Group/AAA
06.2021 - Current
Program Manager Sales
Avantas
03.2020 - 06.2021
Sr. Agency Development Field Specialist
Midwest Insurance Agency Alliance, Inc.
01.2017 - 03.2020
Account Specialist
ReSource Pro
05.2016 - 01.2017
Senior Office Claims Representative
Farmers Insurance Group
03.2008 - 05.2016
Master's Degree - Business Administration
Nebraska Wesleyan University
Bachelor of Arts - Business Administration and Communication, Minor in Public Relations
Nebraska Wesleyan University
Similar Profiles
Debra KretchmanDebra Kretchman
Customer Service Representative at Auto Club Group AAACustomer Service Representative at Auto Club Group AAA
Carlo GottshawCarlo Gottshaw
Premier Service Representative at The Auto Club Group - AAAPremier Service Representative at The Auto Club Group - AAA
Leslie FieldingLeslie Fielding
MRII/SSR/ARLS at Auto Club Group AAAMRII/SSR/ARLS at Auto Club Group AAA
Neha Syed NadeemNeha Syed Nadeem
Data Scientist Intern at Euro kids International SchoolData Scientist Intern at Euro kids International School
DINESH KUMARDINESH KUMAR
IT ASSET MANAGER at Allied Digital ServicesIT ASSET MANAGER at Allied Digital Services