Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amie Muller

San Diego,CA

Summary

Healthcare professional with strong background in patient care, particularly in dialysis treatments. Known for effectively managing patient needs and maintaining high standards of care. Highly collaborative team player committed to achieving optimal patient outcomes and adapting to evolving healthcare demands. Proficient in patient monitoring, equipment handling, and maintaining accurate medical records.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
08.2024 - Current
  • Responsible for the execution of all drink choices on Starbucks menu, as well as any modifications to meet customer needs
  • Adhering to all safety, cleanliness, and decorum standards
  • Above average ability to multitask in a fast-paced, high-demand environment
  • Oversees customer experience to meet and exceed customer needs, and builds lasting relationships with regulars
  • Educates customers on store offerings and coffee culture

Patient Care Technician

DaVita
09.2023 - Current
  • Monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup
  • Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment
  • Administered medication such as Heparin, oxygen, anesthetic, and saline as needed
  • Recorded patient's pre-dialysis weight, vitals and any new medical conditions
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure
  • Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics, including weight, temperature, blood pressure, pulse rate, and respiration rate
  • Conducted equipment and safety checks on hemodialysis equipment and supplies
  • Cleaned and connected to access sites, including fistulas, grafts, and catheters, by following infection control protocols

Barista

Boba Bar and Desserts
07.2023 - 10.2023
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Maintained supply levels in counter and customer areas to meet typical demands
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
  • Controlled line and crowd with quick, efficient service
  • Memorized recipes for specialty beverages and seasonal offerings
  • Made and served brand-specific beverages per day with speed, quality and consistency
  • Prioritized drink requests while managing interruptions
  • Maintained regular and consistent attendance and punctuality
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems
  • Sanitized equipment and wiped down counters to prevent spread of germs

Server/Cashier

Tajima Group
03.2023 - 07.2023
  • Assist guests regarding food and beverage menu items in an informative and helpful way
  • Greet and receive customers politely and professionally
  • Follow all safety and sanitation policies when handling food and beverage
  • Consistently offer a professional, friendly greeting and engaging service
  • Perform cashier duties which included processing credit cards and cash transactions
  • Responsible for maintaining a clean restaurant by frequently cleaning table tops and sweeping floors
  • Assisted with answering phones to take to-go orders
  • Perform all tasks as directed by the Manager in pursuit of the achievement of business goals

QC Scientist

Thermo Fisher Scientific
01.2022 - 02.2023
  • Conducts moderately complex chemical and physical testing of pharmaceutical raw materials, packaging components, finished products, microbiological, and stability samples by internally developed and completed test methods
  • Recognizes and reports out-of-specification or unexpected results and non-routine analytical and product problems
  • Maintains and troubleshoots analytical instrumentation as needed
  • Clearly and accurately communicates the results of work by creating documentation of the testing/analysis and obtained results
  • Records and reports results of analysis in accordance with prescribed lab procedures and systems
  • Prepares and assists in filing regulatory documents in support of internal projects
  • Performs all duties in strict compliance with Standard Operating Procedures, Good Manufacturing Practices, Good Laboratory Practices, and Safety guidelines

EH&S Employee Screening Technician

Thermo Fisher Scientific
11.2021 - 01.2022
  • Input, query, and analysis of data on multiple platforms, including Smartsheets and MS Excel
  • Performed COVID-19 surveillance screening and diagnostic testing using the Accula RT-PCR device, achieving accurate, timely reporting and communication of test results
  • Conducted efficient collection and pooling of nasal specimen samples in a Biosafety Level 2 CLIA waived laboratory, enhancing workplace safety, reducing contamination, and improving product integrity
  • Maintained a clean and safe work environment, following all applicable standard operating procedures, good lab practices, and OSHA regulations
  • Assisted management with several initiatives resulting in increased throughput, reduced time to results, increased compliance, and improved swabbing practices which significantly contributed to exceeding the annual site goal of $10 million in savings or increased revenue through process improvement

Server

Sushi Kuchi
08.2021 - 01.2022
  • Took food and drink orders
  • Greeted guests
  • Worked at a restaurant
  • Handled over 6 tables daily
  • Bussed tables
  • Checked on customers frequently
  • Handled money
  • Swept, mopped, and prepared for guests

Team Lead

Chick-fil-A, Inc.
08.2019 - 01.2022
  • Make sure shifts are running smoothly operational
  • Run breaks
  • Understanding the proper procedures for all tasks a Team Member completes in their given area
  • Act as a go-to person for PIC
  • Hold Team Members accountable for fulfilling their role properly
  • Proactively seeks out things that need to be done

Education

High school or equivalent -

Hoover High School
San Diego, CA
06.2019

No Degree - Kinesiology

San Diego State University
San Diego, CA

Skills

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Basic life support
  • Infection control standards
  • Patient services
  • Data collection
  • Vascular Access management
  • Teamwork and cooperation
  • Critical thinking
  • Adaptable to change
  • Laboratory techniques

Certification

  • CCHT - Certified Clinical Hemodialysis Technician
  • Basic Life Support, American Red Cross - Exp: 09/20/2025

Timeline

Barista

Starbucks
08.2024 - Current

Patient Care Technician

DaVita
09.2023 - Current

Barista

Boba Bar and Desserts
07.2023 - 10.2023

Server/Cashier

Tajima Group
03.2023 - 07.2023

QC Scientist

Thermo Fisher Scientific
01.2022 - 02.2023

EH&S Employee Screening Technician

Thermo Fisher Scientific
11.2021 - 01.2022

Server

Sushi Kuchi
08.2021 - 01.2022

Team Lead

Chick-fil-A, Inc.
08.2019 - 01.2022

High school or equivalent -

Hoover High School

No Degree - Kinesiology

San Diego State University

Similar Profiles

CREATE PROFILE