Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amie Rodriguez

Miami

Summary

Dedicated to my job I bring empathy and commitment to supporting people through all walks of life. In my position as a Psychosocial Rehabilitation Facilitator, I guide clients to improve their emotional well-being and social skills. I lead therapy sessions, focused on helping clients reintegrate back to society through psychology. I keep track of client’s improvements through progress notes, treatment plan reviews and coordination of care with their Individual Therapist, Case Manager and Psychiatrist. Before, I worked at Baptist Health in Consumer Access. There I learned patient care and confidentiality, as I handled client’s Social Security, address, insurance information and more. I developed attention to detail and professionalism that I apply to my job every day. I am always eager to learn new skills and take on new challenges that will help me support others in better ways.

Overview

4
4
years of professional experience

Work History

Psychosocial Rehabilitation Facilitator and Assistant

Believe and Trust TCM LLC
02.2023 - Current
  • Facilitate daily psychosocial rehabilitation group sessions focused on coping skills, emotional regulation, communication, and independent living.
  • Complete detailed progress notes and treatment plan reviews, ensuring accurate data entry and compliance with documentation standards.
  • Handle confidential client records and personal health information with professionalism and adherence to HIPAA regulations.
  • Communicate with insurance representatives to verify authorizations, provide updates, and ensure the timely continuation of client services.
  • Collaborate with therapists, case managers, and supervisors to coordinate care and maintain consistency in client treatment.
  • Encourage self-awareness, motivation, and social connection among clients in a supportive, respectful group setting.
  • Adapt session content and communication style to meet the cognitive and emotional needs of diverse adult and elderly populations.

Consumer Access

Baptist Health
02.2022 - 02.2023
  • Responsible for scheduling and programming appointments for patients.
  • Provide patients with accurate information and corroborate patients’ online profile is up to date.
  • Verified insurance information with patients.
  • Responsible for performing proper documentation of patients’ needs and concerns.
  • On call to cover various scheduling departments (email appointments, web requests, inbound/ outbound).
  • Skilled with data entry.

Education

Bachelors - Psychology

Florida International University
Miami, FL
05.2022

Associates of Arts Degree - undefined

Miami Dade College
Miami, FL
05.2020

Skills

  • Bilingual (English Spanish)
  • Fast learner
  • Communication skills
  • Ability to multitask
  • Time management skills
  • Customer service
  • Group dynamics
  • Teamwork and collaboration
  • Active listening

Timeline

Psychosocial Rehabilitation Facilitator and Assistant

Believe and Trust TCM LLC
02.2023 - Current

Consumer Access

Baptist Health
02.2022 - 02.2023

Associates of Arts Degree - undefined

Miami Dade College

Bachelors - Psychology

Florida International University