Highly-motivated manager with15+ years of experience. Strong background in customer service, human resources, and accounting. Proven history of working effectively unsupervised and quickly mastering new skills.
Overview
15
years of professional experience
Work History
VBG,LLC
Accounting Manager
05.2023 - 11.2024
Job overview
Managed service agreements and purchase orders to drive budget performance and meet schedule requirements
Coordinated and directed organization's financial and budget activities to fund operations, maximize investments and increase efficiency
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email regarding account inquiries
Managed journal entries, collection efforts, reconciliations, and payroll processing.
Managed banking reconciliations and monthly balance sheet statements.
Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
Completed monthly payroll for company contractors.
Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Generated monthly and quarterly financial statements for executive review.
Reduced discrepancies in financial data with thorough account reconciliations and adjustments.
Managed successful audits by collaborating effectively with internal and external auditors.
Coordinated efforts between the accounting team and other departments to ensure accuracy in interdepartmental transactions recording and proper cost allocation.
Monitored budget allocation and expenditures to enforce compliance with company policies.
Working Solutions
Branch Operations Manager
01.2021 - 12.2021
Job overview
Conducted background checks, reference checks and employment verification
Worked closely with human resources business partners to facilitate year-end talent reviews and articulate team strengths
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes
Worked on401(k) administration, FMLA and workers' compensation claims and benefits
Transmitted enrollment, termination and alteration information to vendors within established timeframes to keep changes up-to-date
Audited job postings for old, pending, on-hold and draft positions
Researched employee relations issues and conducted meetings with employees and supervisors
Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files
Working Solutions
Branch Operations Manager
09.2017 - 12.2020
Job overview
Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn
Used HR website and other media to communicate HR processes, increasing understanding and consistent use
Used data and analytics to improve company processes for recruitment, selection and onboarding
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives
Handled sensitive employee and company information with highest level of confidentiality and discretion
Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training
Worked with management to create performance measurement, employee development and employee compensation strategies
Managed full-cycle human resource operational activities to maximize HR employee performance
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes
Held exit interviews and documented information discussed with employees
Anticipated and responded to emerging business needs by serving as change advocate
Recruited new employees and built relationships, driving visibility
Cultivated community relations with referral agencies to maintain strong applicant flow
NJW Consulting Services
Branch Operations Manager
02.2013 - 09.2017
Job overview
Coached staff on policies, procedures and performance strategies
Managed branch files per recordkeeping and compliance requirements
Strengthened operational efficiencies and traceability by developing organizational filing systems for billing, receiving and delivery records and reports
Supported outside sales force in servicing and obtaining new business
Managed and inspired team members to perform to full potential, driving branch profitability
Conducted background checks, reference checks and employment verification
Worked closely with human resources business partners to facilitate year-end talent reviews and articulate team strengths
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes
Worked on401(k) administration, FMLA and workers' compensation claims and benefits
D&Y Staffing
Account Manager
04.2010 - 01.2013
Job overview
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications
Utilized internal recruiting systems (iCIMS) to record, update and track all candidate progress
Ensured adherence and compliance to U.S
EEO regulations and all employment legislation
Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences
Collaborated with human resources teams to mitigate risks and verify regulatory compliance
Compiled data from personnel records and prepared reports on candidate performance and qualifications
Administered employee benefit plans
Scheduled or conducted new employee orientations
Contacted job applicants to inform of application status
Sourced, qualified and conducted screening interviews with job candidates
Addressed harassment allegations, work complaints or other employee concerns