Amie Stone
Ocala,FL
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
15
15
years of professional experience
Work History
Store Manager
JOANN Fabrics and Crafts
Gainesville, FL
11.2008 - Current
- Developed strategies to maximize sales and profitability.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Trained and mentored associates to teach daily tasks and procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Trained New Store Managers and Assistant Store Managers.
- Maintained above average audit scores last 6 years.
- Improved shrink results past 7 years.
Education
Lake Sumter
Leesburg, FLSkills
- Customer Service Management
- Employee Training
- Promotional planning
- Operational budgeting
Timeline
Store Manager
JOANN Fabrics and Crafts
11.2008 - Current
Lake Sumter