I love spending time with my grandson and boys. I love to travel with my best friend. I make ash hearts from cremation services for furry friends and family. I love to learn and love the medical field in general.
Hi, I’m
Amie Truett
Frenchtown
Summary
Dynamic Front Office Admin with a proven track record at Great Divide Physical Therapy, excelling in customer engagement and operations management. Enhanced client retention through exceptional service and optimized appointment scheduling. A proactive communicator skilled in inventory management, dedicated to fostering a welcoming environment and improving office efficiency.
Knowledgeable Customer Service Rep with solid background in front office administration. Efficiently managed day-to-day operations and enhanced client satisfaction through exceptional service. Demonstrated problem-solving abilities and adept at multitasking in fast-paced environment.
Personable Office Administrator with 20+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
9
years of professional experience
Work History
Great Divide Physical Therapy
Front Office Admin
05.2020 - Current
Job overview
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Kept reception area clean and neat to give visitors positive first impression.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Boosted client retention rates with exceptional service provided during every interaction, both in-person and via phone/email correspondence.
- Optimized appointment scheduling to maximize productivity while minimizing conflicts or doublebookings.
- Contributed to positive team dynamics by collaborating effectively with colleagues on various projects.
- Maintained accurate inventory levels by regularly updating the tracking system and initiating orders when necessary.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Partnership Health Center
Senior PSR
07.2016 - 05.2020
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Missoula CollegeMissoula, MT
No Degree from General Studies, Medical Field
Skills
- Scheduling appointments
- Reception duties
- Office supply management
- File organization
- Document scanning
- Inventory management
- Supply inventory
- Document management
- Operations management
- Business correspondence
- Customer engagement
- Telephone reception
- New Referral Scheduling
- Visitor management
Interests
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsWork from home optionPaid time offPaid sick leave401k match4-day work weekTimeline
Front Office Admin
Great Divide Physical Therapy
05.2020 - Current
Senior PSR
Partnership Health Center
07.2016 - 05.2020
Missoula College
No Degree from General Studies, Medical Field
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