Adaptable professional with 25+ years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Fast learner, able to work as a team or individually, goal oriented.
Hi, I’m
Amie Wright
West Jordan,Utah
Summary
Overview
22
years of professional experience
Work History
BD Medical
Equipment Specialist
01.2023 - Current
Job overview
- Maintained inventory of necessary expendables, parts and supplies.
- Inspected, tested and calibrated medical equipment before installing.
- Diagnosed cause of problems and completed repairs.
- Performed preventive maintenance for medical equipment.
- Maintained safe work environment and adhered to privacy regulations.
- Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
- Documented information regarding installations, repairs and inventory checks.
- Test samples every 2 hours for any imperfections, document & track orders.
- Trouble shoot equipment when there's a problem or defective product.
- Replace parts as needed.
- Run hoppers
- Keep all paperwork updated for each new order & check over everything to be sure it's all correct, and all correct t materials are in place before running a new order.
- Safety 1st.
Smiths food and drug
Produce Associate/Online Sales Associate
10.2018 - Current
Job overview
Maverik convenient store
Shift Manager/Ops Manager
02.2013 - 07.2019
Job overview
- Computed sales prices, total purchases and received and processed cash and credit payment.
- Demonstrated use and operation of merchandise.
- Arranged and display merchandise to promote sales.
- Answered questions regarding store and merchandise.
- Greeted customers and ascertained what each customer wanted and needed.
- Placed special orders, submitted online orders or contacted other stores to find desired items.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Exchanged merchandise for customers and accepted returns.
- Cleaned shelves, counters and tables.
- Prepared merchandise for purchase and rental.
- Bagged and packaged purchases and wrapped gifts.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Liaised between employees and managers and disseminated important business information.
- Built strong relationships with suppliers and key customers to secure competitive products and prices.
- Strategized with leadership to stay ahead of changing customer needs and labor planning concerns.
- Maintained professional working relationships and promoted open lines of communication with staff.
- Developed talented team, participating in hiring, coaching and performance management processes.
IntegraCore
Customer Order Specialist/QA
01.2009 - 12.2012
Job overview
- Analyzed financial data and forecasted trends to improve profitability .
- Tracked company inventories and ordered new products to replenish equipment levels.
- Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments
- Collaborated with legal departments to maintain compliance with regulations and standards.
- Adhered to corporate standards and regulations, encouraging safe and efficient operations.
- Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes
- Created work schedules weekly for employees.
- Ordered all product, handled recalls & returns.
- Bank deposits, and cash/books
- Trusted store/safe key holder, handled large quantities of cash, credit, & debit transactions.
- Strong customer service values.
- Handed all vendor in/out
- Documented absences and tardiness of assigned team members.
- Established and maintained positive and professional employee relationships.
- Completed incident reports needed to document damage, theft or personal injury claims.
- Recruited prospective employees and assisted with interviewing process.
- Promoted store specials and limited-time offers to customers.
- Implemented corrective actions for substandard employee performance.
- Created staff teams and delegated work tasks to increase productivity.
- Promoted customer satisfaction by addressing complaints and issuing refunds.
- Tracked store inventories and replenished item levels by ordering new products.
- Communicated important company information and policy changes to staff members.
- Reported equipment repair and employee training needs to managers.
- Coordinated with suppliers to receive deliveries on time and transport delivered products to correct facility locations
- Taught newly hired team members and shift managers business policies and procedures.
- Tracked employee progress and implemented corrective actions to minimize mistakes and promote growth.
- Set employee schedules and made staffing adjustments to get shifts covered.
- Demonstrated work techniques to customers to promote continued learning and growth.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Followed up with customers after sales to gain feedback.
- Used knowledge of company products and services to recommend solutions to customers.
- Provided product information to customers and aligned products with customer needs to boost satisfaction
- Monitored competitor trends and market shifts to maintain company relevance.
- Trained new employees on company policies and strong sales techniques.
Gandolfi's deli
Shift Manager/Key Holder
01.2002 - 08.2009
Job overview
- Responded promptly to customer queries to increase overall satisfaction.
- Entered customer transaction information into company databases.
- Picked product for orders.
- Quality assurance, checked & rechecked orders for quality before shipping.
- Weighed, typed, printed labels, boxed for shipping product.
- Developed existing team into high productivity, results-oriented unit through creative initiatives.
- Implemented and developed operational standards, policies and procedures.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
- Identified operational process inefficiencies to recommend necessary improvements.
- Conducted quality, timely performance feedback and performance appraisals.
- Oversaw personnel to maintain adequate staffing and minimize overtime.
- Led and directed team members on effective methods, operations and procedures
- Minimized staff turnover through appropriate selection, orientation and training.
- Catering, business meetings, large companies & vendors, operated & ran our Catering truck.
Education
East High SchoolUtah
05.1996
University Overview
Skills
- Unloading Deliveries
- Temperature Monitoring
- Product Rotations
- Operating Hand Trucks
- Packaging and Labeling
- Quality Inspections
- Verbal and Written Communication
- Shrinkage Control
- Inventory Monitoring
- Customer Service
- Engaging with Diverse Customers
- Safety Procedure Compliance
- Locating Merchandise
- Price Checking
- Store Policies and Procedures
- Excellent Written and Verbal
- Communication
- Adaptable and Flexible
- Suggestive Selling
- Sanitizing Procedures
- Strong Communication and
- Interpersonal Skills
- Product Processing
- Operating Pallet Jack
- Safe Food Handling
- Product Recommendations
- Exceeding Customer Expectations
- Meeting Sales Goals
- Surface Work
- Quality Control Guidelines
- Ability to Lift 40 Pounds
- Product Stocking and Storage
- Customer Needs Assessments
- Safety and Cleanliness Standards
- Building Customer Relationships and
- Loyalty
- Energy and Physical Stamina
- Cleaning and Sanitation
- Weights and Measurements
- Stockroom Maintenance
- Merchandising and Display
- Sales and Promotions
- Ordering of Products
- Merchandise Receiving and Handling
- Security Practices
- Item Ticketing and Pricing
- Inventory Counts
- Cash Counting
- Honesty and Integrity
- Portion Control
- Belt Conveyors
- Cash Register Operation
- Box Cutter and Pallet Jack Safety
- Customer Inquiries
- Willingness to Learn
- Flower Arranging
- Signage Changes
- End Cap Placement
- Grocery Equipment
- Loss Prevention Goals Monitoring
- Rewards Programs
- Professional Relationships
- Safe Food Handling Procedures
- Proper Storage Procedures
- Providing Feedback
- Monthly Audits
- Annual Performance Reviews
- Health Code Requirements
- Brand Awareness
- Shrink Minimization
- Critical Thinking
- Loyalty Programs
- Team Cooperation
- Client Support
- Quality Inspection and Control
- Reading Comprehension
- Equipment Calibration
- Servicing Mechanical Equipment
- Biomedical Device Testing
- Workplace Safety
- Maintaining Clean Work Areas
- Device Refurbishment
- Lockout and Tagout Procedures
- Policies and Procedures
- Records Management Systems
- Equipment Monitoring
- Inspection Reporting
- OSHA Regulations
- System Documentation
- Finish Work
- Equipment Preparation
- Equipment Troubleshooting
- Safety Monitoring
- Equipment Inspection
- Daily Logs
- Preventive Maintenance
- Installations and Repairs
- Inventory Assessments
Timeline
Equipment Specialist
BD Medical
01.2023 - Current
Produce Associate/Online Sales Associate
Smiths food and drug
10.2018 - Current
Shift Manager/Ops Manager
Maverik convenient store
02.2013 - 07.2019
Customer Order Specialist/QA
IntegraCore
01.2009 - 12.2012
Shift Manager/Key Holder
Gandolfi's deli
01.2002 - 08.2009
East High School