Amie Yepez
Angels Camp,CA
Summary
Dedicated Administrative Professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Patient Access Representative
Adventist Health Sonora Regional
Sonora, CA
12.2021 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Clerk Recorder II - Elections Clerk
Calaveras County
San Andreas, CA
10.2015 - 10.2021
- Distributed and collected ballots to/from voters and answered questions concerning voting procedures.
- Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
- Created fair, non-partisan environment to protect free choice of voters and conducted voter outreach by mailing and tracking voter registration cards throughout Calaveras County.
- Prepared files for archiving, recording and labeled for tracking file movement and history.
- Provided excellent customer service to individuals in person and by phone requesting information in accordance with company guidelines.
Police Telecommunicator I
City Of Stockton Police Department
Stockton, CA
01.2014 - 08.2015
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Used proprietary software to track and maintain case incident numbers and logs.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Substitute Instructional Assistant
San Joaquin County Office Of Education
Stockton, CA
04.2008 - 09.2011
- Supported student learning objectives through personalized and small group assistance.
- Provided support during classes, group lessons and classroom activities.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Provided support to help students with special needs learn and grow.
- Enforced school and class rules to maintain order in classroom.
Education
Associate of Science - General Studies
San Joaquin Delta Community College
Stockton, CA2015
Associate of Science - Legal Studies
American Public University System
Charles Town, WV2012
High School Diploma -
Manteca High School
Manteca, CA06.2000
Skills
- Organization and Time Management
- Written and Oral Communication
- Data Entry/Management
- Teamwork and Collaboration
- Customer Relations
- Local Government Administration
- Conflict Resolution
- MS Office (Word, Excel, Outlook)
- Critical Thinking and Problem Solving
- Flexible and Adaptable
- Clerical Support
- Till counting/Fee Collection
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Patient Access Representative
Adventist Health Sonora Regional
12.2021 - Current
Clerk Recorder II - Elections Clerk
Calaveras County
10.2015 - 10.2021
Police Telecommunicator I
City Of Stockton Police Department
01.2014 - 08.2015
Substitute Instructional Assistant
San Joaquin County Office Of Education
04.2008 - 09.2011
Associate of Science - General Studies
San Joaquin Delta Community College
Associate of Science - Legal Studies
American Public University System
High School Diploma -
Manteca High School
Similar Profiles
Morgan MiddletonMorgan Middleton
RN Resident at Adventist Health SonoraRN Resident at Adventist Health Sonora
Megan Rae DeanMegan Rae Dean
Talent Acquistion Coordinator at Adventist Health SonoraTalent Acquistion Coordinator at Adventist Health Sonora
Hope BouchardHope Bouchard
GI Lab Lead Nurse at Adventist Health SonoraGI Lab Lead Nurse at Adventist Health Sonora
Steven MillerSteven Miller
Outdoor Educator at Mountain Kids DaycareOutdoor Educator at Mountain Kids Daycare
Christina HarrisonChristina Harrison
Eligibility Worker II at San Joaquin CountyEligibility Worker II at San Joaquin County