Hi, I’m
Amiebelin Amaya (Amy)
Project Manager
Tucson,AZ
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
11
years of professional experience
12
years of post-secondary education
Work History
The University Of Arizona Tucson, AZ
Test All Test Smart COVID-19 Project Manager
04.2021 - Current
Job overview
- Prepared costs estimates, schedule project tasks, allocate resources to team members,oversee testing project, and monitored smaller projects to ensure they were all completed on time and under budget.
- Met 100% of project deadlines without sacrificing quality or workplace safety.
- Planned, designed, and scheduled phases for Cats Take Away Testing. Provided the UA community with over 100K PCR- Saline Gargle tests and processed samples.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Managed communication pipelines between cross functional work groups to enforce cohesive communication.
The University Of Arizona Tucson, Arizona
All Of Us Research Program. Site Lead
11.2020 - 03.2021
Job overview
- Evaluated team member strengths and assigned tasks based upon expertise and background.
- Initiated onsite safety program and properly trained team members to decrease injuries.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Coordinate with Principal Investigator, department, and central administration to help ensure all clinical research activities were performed in accordance with federal regulations.
- Familiar with RedCap, Cerner, HealthPro.
St. Mary's Carondelet HospitalTucson, Arizona
Patient Advocate II
04.2018 - 10.2020
Job overview
- Entered details into computer systems and managed database of information. Thorough understanding of HIPAA.
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage, and payment.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Collaborated with healthcare professionals to facilitate high-quality comprehensive care.
- Facilitated communication between patients, families and healthcare providers such as AHCCCS to support comprehension.
- Educated patients and families on healthcare options and financial support resources. If applicable completed AHCCCS application for participants to secure hospital payment.
St. Joseph's Carondelet HospitalTucson, Arizona
Access Representative
10.2015 - 04.2018
Job overview
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Resolved patient billing issues in line with established guidelines.
ALDOTucson, Arizona
Assistant Manager
10.2012 - 08.2015
Job overview
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Created employee schedules to align coverage with forecasted demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
The University of Arizona Tucson, AZ
Bachelor of Arts from Spanish Translation And Interpretation
08.2010 - 05.2016
The University of ArizonaTucson
Bachelor of Science from Public Health
08.2010 - 05.2016
Skills
Advanced problem solving
Volunteer Services
Tutor-Gear Up Program: Nogales High School
- Collaborate with students to complete homework assignments identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to building self-confidence and reduce fear of failure.
- Maintained tutoring records to adjust instruction and update parents on students progress.
Clinical Volunteer: Southern Arizona Dental
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Transported patients and helped with discharge procedures.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Provided administrative support by filling documents, coordinating charts and answering phone calls.
Volunteer: VY Bryant Academy
- Supported engaging, fun, and smooth-running events by helping with organizations and planning.
- Maintained clean, neat and operational facilities to serve program needs.
- Created educational materials to convey important information to service recipients.
Timeline
Test All Test Smart COVID-19 Project Manager
The University Of Arizona
04.2021 - Current
All Of Us Research Program. Site Lead
The University Of Arizona
11.2020 - 03.2021
Patient Advocate II
St. Mary's Carondelet Hospital
04.2018 - 10.2020
Access Representative
St. Joseph's Carondelet Hospital
10.2015 - 04.2018
Assistant Manager
ALDO
10.2012 - 08.2015
The University of Arizona
Bachelor of Arts from Spanish Translation And Interpretation
08.2010 - 05.2016
The University of Arizona
Bachelor of Science from Public Health
08.2010 - 05.2016
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