Summary
Overview
Work History
Education
Skills
Timeline
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Amie Brown

Amie Brown

Operations Specialist
Bend,OR

Summary

Business professional with a vast knowledge of operations, administrative and project coordination experience that can cross function in a variety of industries. Proficient in many platforms and quick to learn new strategies and technology for excellence in growth. Communication and business ethics are outstanding for a great addition to any team.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work History

Data Specialist

Deschutes County Health Department
Bend, United States
10.2021 - Current

Covid Investigation Contact Tracing

  • Managing all labs for Deschutes County in the state Database, OPERA
  • Evaluating Electronic labs
  • Communication with Healthcare laboratories, other professional contacts in regards to medical lab processing.
  • Assisting with all Daily meetings and CDC, OHA health recommendations, HIPPA compliant
  • Validated incoming data against quality standards to eliminate irrelevant or unusable information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Handled information requests for public and protected data, employing proper procedures to handle each and protect important assets.
  • Tested and refined data management systems to scale with increasing load demands.

Project Coordinator

DemandLab
Jenkintown, PA
08.2019 - 11.2019
  • Project Coordinator specializing in data management and communication across multiple platforms such as Asana, Jira and Basecamp.
  • Salesforce projects and data management assistance to project leads.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Gathered requirements for ongoing projects and organized details for management use.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Collaborated with project leaders to comply with accounting needs for project maintenance requirements.

Project Coordinator

GreenFig
San Mateo, CA
11.2018 - 05.2019
  • Managed professional connection with professors and industry leaders as required by the contracts of their obligations.
  • Supported all students with technology and project management
  • Managed LMS Platforms, Blackboard and Brightspace.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Coordinated presentations for customers and project members to detail project scope, progress and results.
  • Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Gathered requirements for ongoing projects and organized details for management use.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Maintained open communication by presenting regular updates on project status to customers.

Sales and Marketing Support Specialist

Square 2 Marketing
Conshohocken, PA
01.2017 - 11.2018
  • Hubspot CRM Management
  • Coordinated meetings and logistics for national sales meetings and directed and supervised follow up.
  • Generated reporting and analysis to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals.
  • Assisted Marketing department on day to day and special projects
  • Tracked key metrics and developed spreadsheets and data models.
  • Recorded sales data in HubSpot databases, streamlining analysis procedures for efficiency and accuracy.
  • Established working relationships with clients by organizing various events.
  • Performed event coordination for larger parties and gatherings.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Coordinated schedules and timelines for events.

Operations Manager

BlueBird Strategies
Bend, OR
04.2014 - 01.2017
  • Devised processes to boost long-term business success and increase profit levels.
  • Management and processing of multiple platforms
  • Hubspot CRM management
  • Salesforce management
  • Harvest management
  • Zoom management
  • Contract management for employees, contract workers and vendor/clients
  • HR management
  • Executive Assistant to the CEO
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Helped build and review master service agreements for work eligibility.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Managed editorial calendars and rescheduled PR events and meetings.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used Microsoft Word and other software tools to create documents and other communications.

Owner

Downtown Doggie
Bend, OR
01.2006 - 08.2009
  • Performed all aspects of opening and running a retail storefront and online boutique.
  • Managed day-to-day business operations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Optimized hiring, training, and managing of all employees.
  • Business to Business relations of buying, negotiations, and marketing.
  • Implemented high expectations of customer service.
  • Created/Managed all marketing programs and high end Merchandising
  • Developed and maintained relationships/programs with nonprofits.
  • Aligned branding initiatives and sales strategies with client goals.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.

Education

BBA - Marketing And Management

Northwood Unitversity
Midland, MI
09.1995 - 05.1999

BBA - Fashion Merchandising

Northwood University
Midland, MI
09.1995 - 05.1999

Skills

    Microsoft Office proficiency

Data verification

Spreadsheet management

Compiling data

Analytical and Critical Thinking

Planning and Coordination

Written Communication

Management information systems

Unsurpassed work ethic

Cost reduction and containment

Staff Management

Procurement and sales

Customer relations specialist

Operations management

Business administration

Contract Negotiation

Purchasing and procurement

Timeline

Data Specialist

Deschutes County Health Department
10.2021 - Current

Project Coordinator

DemandLab
08.2019 - 11.2019

Project Coordinator

GreenFig
11.2018 - 05.2019

Sales and Marketing Support Specialist

Square 2 Marketing
01.2017 - 11.2018

Operations Manager

BlueBird Strategies
04.2014 - 01.2017

Owner

Downtown Doggie
01.2006 - 08.2009

BBA - Marketing And Management

Northwood Unitversity
09.1995 - 05.1999

BBA - Fashion Merchandising

Northwood University
09.1995 - 05.1999
Amie BrownOperations Specialist