AMIEE ABUSCH

•Manage $30 million budget of City, State, and Federally funded programs.
• Promote excellence in child welfare practice at all levels; Champion best practices adopted by ACS, OCFS and lead efforts to ensure that JCCA remains at the cutting edge
of new research and practice models.
• Serve as a key JCCA ambassador and representative at public functions, events, forums and through partnerships, at development meetings with governmental oversight entities, with city agencies, the non-profit community and with government and private funders;

•Ensure all children in my Foster care programs' successfully transitioned to Medicaid Managed Care including reshaping and realigning the workflows and workforce to provide comprehensive services while maximizing encounter-based
billing.

nsure all children in foster care program have active Medicaid insurance and enrolled in a MCO.
• Coordinate closely with Compliance, Fiscal and Administrative leadership to ensure
program and agency’s EHR are fully integrated with billing and reporting requirements and
standards.
• Coordinate closely with Compliance, Fiscal and Administrative leadership to ensure program and agency's Electronic Health Record are fully integrated with billing and reporting requirements and standards.
• Closely manage and drive outreach, intake, utilization and census, and ensure goals and
targets are routinely met and/or exceeded;
• Together with the Chief Program Officer and Finance Director, coordinate the contract and budget management for all programs under my supervision• Ensure that services delivered to children, young people and families are outcome-focused, measurable, sustainable and culturally-responsive.
• Prioritize, develop, implement and oversee program initiatives necessary to address
identified practice challenges, build communication and feedback loops, devise project objectives and measures, strengthen and enhance the service continuum, ensure comprehensive documentation occurs to improve outcomes for youth and families.
• Oversee the management and operations of the two Community Partnership, two Unaccompanied Minors, four Preventive, two foster care, and five community based programs.
• Challenge and support Division leadership to support staff development and to establish and track clearly articulated goals, tasks and deliverables;
Strategic Outreach and Partnerships
• Serve as primary liaison and point of contact for Foster Home Services and Prevention with NYC Administration for Children’s Services, the NYS Office of Children and Family Services and other crucial oversight entities, external partners and stakeholders.

• Restructured departments for increased efficiency, optimizing resource allocation and improving communication between teams.
• Spearheaded cost reduction efforts, identifying opportunities for savings by rightsizing departments to align with active census.
• Identified appropriate housing for for young adults transitioning from foster care to independent living. Housing options included OPWDD congregate settings, supportive housing, NYCHA and private sector housing opportunities.
• Established a culture of continuous improvement, leading by example to drive operational excellence across the departments.

• Managed annual operational budget of $7 million dollars.
• In collaboration with Director of Finance, managed bi-weekly payroll and revenue tracking functions.
• Implemented Employee Assistance Program.
• Identified and pursued business development opportunities to grow program offerings in early childhood, music education, older adult center, NORC, and afterschool programming.
• Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
• Expanded Bronx House's community presence by identifying opportunities and leveraging strategic community partnerships.
• Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and improved employee satisfaction and reduced turnover through the development of effective training programs and performance management systems.
• Established key performance indicators for each department to track progress towards quarterly sales.
• Ensured regulatory compliance by developing policies in line with best practices to mitigate risks associated with health and building code standards.
• Championed the adoption of new technology solutions to streamline COVID safe guards consistent with CDC guidelines.
• As part of an essential worker designation, delivered 17,000 meals to hundreds of food insecure, older adults living in the Bronx.
• Promoted a positive work culture by implementing employee engagement activities that recognized achievement and fostered collaboration among teams.
• Refined organizational structure to consolidate, streamline, and delineate necessary office and building operations.

• Oversight and management of Adoption Services, Permanency Support, Case Planning,
  Mental Health, and Home Finding departments.
• Managed operation budget of 12 million dollars.
• Supervised seven direct reports across five departments with approximately 85 employees.
  • Ensured that services delivered are compliant with, NYC Administration for Children’s
  Services (ACS) and NYS Office of Children & Family Services (OCFS) expectations
  • Maintained a comprehensive understanding of oversight body performance measures,
  standards, and expectations (e.g., ACS Scorecard, etc.), and update program policies and
  protocols, staff training and supervision accordingly.
  • Ensure staff members receive the required training and supervision required to perform
  their job duties, drive workforce engagement and promote career development.
  • Worked collaboratively, with Rising Ground Quality Assurance Department and Health
  and Wellness departments, to make informed decisions on client service delivery, and
  guide future programming.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.

• Oversight of Adoption, Youth Services, Parent Advocacy, Case Planning, Home
  Finding, and Permanency Support Services.
  • Responsible for the supervision of five program Directors, including their professional
  development and performance evaluation
  • Create, develop, implement and supervise programming in collaboration with the Chief
  Program Officer to efficiently serve the population.
  • Develop budgets, monitor contract compliance, and meet reporting requirements for each
  department and funding source; provide statistical and narrative reporting.
  • Ensure staff are following New York City Administration for Children’s Services (ACS)
  standards and case work practice in all areas of service provision, permanency planning,
  and case record documentation.
  • Hire, train, supervise and evaluate assigned program staff. Provide ongoing professional
  development and coaching to program Directors.
  • Periodically reviewed staff written documentation and provide written approval in CNNX
  as the second level approver of all case management decisions.
• Coached and mentored employees at all levels, fostering a culture of professional development and career advancement within the division.
• Created an inclusive work environment that promoted diversity, equity, and inclusion among staff members.
• Championed customer satisfaction by addressing concerns promptly and effectively resolving issues before they escalated.
• Reduced operating costs through careful analysis of departmental expenditures and implementation of cost-saving measures where appropriate.
• Increased divisional efficiency by streamlining processes and implementing innovative solutions.
• Led a team of managers through agency merger with Rising Ground.

• Supervised four social workers and two administrative staff.
• Responsible for developing and implementing policies and procedures for both evidence based programs including developing the program practice manual.
• Facilitated weekly program staff meetings, as well as FFTCW and MSTCAN consultations.
• Provided training and document individual and group supervision of staff as per ACS and agency standards and model fidelity.

• Responsible for providing clinical supervision to one LCSW mental health consultant, one MSW level domestic violence consultant and one CASAC substance abuse
consultant.
• Developed policies and procedures for the consultation program and ensured compliance
with program policy and procedures.
• Served as a liaison to the Administration for Children Services staff which included
participating in quarterly Child STAT presentations and child safety conferences.

• Enhanced interdisciplinary collaboration through effective communication and coordination among clinical team members.
• Streamlined processes for increased efficiency in client care and wait times for daily consultations.
• Acted as Senior clinical consultant on sensitive and high profile child welfare cases.