Amiee Buchanan
Battle Ground
Summary
Detail-oriented Police Records Specialist with expertise in data accuracy and legal compliance. Proven ability to process sensitive information while maintaining effective communication with various agencies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Police Records Specialist
City of Vancouver - Vancouver Police Dept
Vancouver
05.2017 - Current
- Perform accurate data entry into various databases by closely following established processes and procedures to include compliance with the requirements of the state and federal guidelines.
- Compile, review and interpret sensitive court documents to include arrest warrants and protection orders. These documents are often time sensitive and have a high liability component associated with potential legal and public safety implications if not done correctly and in a timely manner.
- Compile and organize various reports, documents, and forms. Review documents and data with a high degree of accuracy and legal compliance.
- Submit various reports and disseminate them to any number of outside agencies to include, but not limited to, mental health agencies, courts, prosecutors’ office, other police departments, and the Department of Licensing.
- Interpret and follow complex federal, state, and local guidelines and processes.
- Confirm that all ACCESS guidelines are followed, and appropriate files are purged from the appropriate database. This includes warrants, protection orders, license plates and other relevant information
- Process and collect fees for firearm license background checks and public disclosure requests.
- Applies standard and non-standard knowledge of general office practices and functions to use discretion and independent judgment required in selecting and applying the most appropriate guidelines, references, and procedures with minimal supervision.
- Operate standard office equipment to include various video and audio software for the purposes of review.
- Process fingerprints for firearm license and employment background checks.
- Receive and process public disclosure requests. Review all pertinent information to include police reports, traffic accidents, and other documents to ensure that all relevant and legally required redactions are completed prior to release within the required timelines.
- Review criminal histories, police reports and additional documentation as it pertains to concealed pistol and firearm dealer licenses to determine if further review is needed by a supervisor for approval or denial purposes.
- Perform excellent customer service skills over the phone, in person and through other forms of communication. Perform support to various internal and external departments as well as other local and state agencies to include the citizens of the community.
- Process various high level priority requests that require outstanding organizational and multi-tasking skills.
- Perform other duties and responsibilities as assigned.
Education
Durango High School
Las Vegas06-1995
Skills
- Ability to work varying shifts in a 24-hour operation including day, swing, and graveyard shifts
- Read, interpret, apply and explain rules, regulations, policies and procedures
- Analyze and interpret requests for records
- Enter data accurately and efficiently into a wide variety of computer programs
- Organize workload, handle multiple tasks, and follow office procedures
- Communicate effectively both orally and in writing
- Operate a personal computer and appropriate software
- Work in a manner consistent with the City of Vancouver’s Operating Principles
- Work and act as a team player in all interactions with other City employees
- Provide a high level of customer service at all times
- Project and maintain a positive image with those contacted in the course of work
- Develop and maintain collaborative and respectful working relationships with team members and others
- Consistently provide quality service
- Maintain regular and dependable attendance
- Demonstrate a commitment to valuing differences among people and to being inclusive
- Show the utmost respect for others, and act as a team player
- Promote safety as a guiding principle and a regular practice in accomplishing work by focusing on safe practices and complying with safety and health policies and procedures
- Recognize unsafe conditions which may be hazardous to an employee or to the public
- Works in safe and responsible manner; not putting self or others at risk Complies with applicable policies and procedures including but not limited to using personal protective equipment, observing warning signs, learning about potential hazards, and reporting all unsafe conditions
Certification
ACCESS II
Timeline
Police Records Specialist
City of Vancouver - Vancouver Police Dept
05.2017 - Current
Durango High School