Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
T-Mobile
Big Spring, TX
07.2023 - 09.2024
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Generated new sales leads through cold calling and networking activities.
Conducted market research to identify potential customers and their needs.
Analyzed customer feedback to improve products and services.
Provided technical support for customers using the company's products or services.
Maintained accurate records of all sales and prospecting activities.
Negotiated pricing contracts with customers to maximize profits.
Performed regular follow-ups with prospects to close deals in a timely manner.
Adhered to established policies and procedures when handling customer accounts.
Answered inquiries from prospective customers regarding features of products and services offered.
Developed key customer relationships to increase sales.
Bar Manager
Agave Bar
Big Spring, TX
01.2021 - 03.2023
Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
Developed drink recipes and menus to meet customer preferences while optimizing profitability.
Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Negotiated purchase agreements with vendors to obtain best pricing on supplies.
Resolved customer complaints regarding quality of food or beverage service in a timely manner.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Implemented strategies designed to increase revenue through upselling techniques.
Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
Maintained detailed inventory of bar supplies and stocked work areas.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Interviewed, hired and trained staff to improve customer retention and bolster sales.