
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Strong multitasking skills to complete several tasks to resolve claim denials with positive outcome. Excellent knowledge of Windows and Excel spreadsheets for organization and workflow.