AMIEE SOWAH
New york city,New york
Summary
Customer-oriented retail professional well-versed in driving sales, building customer loyalty, and providing exceptional customer service. Proven track record in sales, specializing in customer service, inventory management, and product knowledge. Skilled in upselling, cross-selling, and maintaining organized, attractive displays to drive sales and identifying customer needs and offering appropriate solutions. Strong attention to detail ensures accurate transactions and smooth shopping experience for customers. Dependable candidate with solid work ethic seeking position as Sales Associate, bringing relevant skills and knowledge to contribute effectively.
Overview
2
2
years of professional experience
Work History
Sales Associate
Footlocker
07.2024 - 09.2024
- Assisted customers with product selection to ensure customer satisfaction.
- Performed cleaning tasks, keeping store neat and organized.
- Performed cash register operations accurately according to company guidelines.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Utilized active listening techniques to identify customer needs and provided appropriate solutions.
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires.
Sales Associate
Old Navy
02.2023 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Summer Camp Counselor
Police Athletic League Inc
07.2022 - 08.2022
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of 10+ children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
Education
High School Diploma -
SUNY Old Westbury University
Old Westbury, NY, US06.2027
Skills
- Front desk management
- Phone etiquette
- Filing and sorting
- Customer assistance and interaction
- Package and mail receipt
- Punctual and reliable
- Front desk operations
- Customer Service
- Client Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Reliable and punctual
- Emotional support
- Customer Assistant
Timeline
Sales Associate
Footlocker
07.2024 - 09.2024
Sales Associate
Old Navy
02.2023 - 07.2023
Summer Camp Counselor
Police Athletic League Inc
07.2022 - 08.2022
High School Diploma -
SUNY Old Westbury University