Amie Grace Iraola
Rosenberg
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Team Leader
Whataburger
Rosenberg
12.2023 - Current
- Led team meetings to discuss project progress and address concerns.
- Coordinated daily tasks to ensure smooth workflow among team members.
- Assisted in training new team members on operational procedures and safety protocols.
- Maintained a positive work environment that promoted collaboration between team members.
Sales Associate
Verizon Wireless
Morton Grove
04.2022 - 10.2022
- Assisted customers with product selection and service inquiries.
- Maintained store appearance and organized merchandise displays.
- Processed customer transactions using point-of-sale systems.
- Participated in training sessions for new product launches.
Store Supervisor
Jollibee Foods
Skokie
06.2021 - 12.2021
- Supervised daily store operations to ensure smooth service delivery.
- Trained new staff on customer service and operational procedures.
- Managed inventory levels and coordinated stock replenishments effectively.
- Resolved customer complaints and provided effective solutions in a timely manner.
Education
Ball High School
Galveston, TXSkills
- Team training
- Task coordination
- Project progress tracking
- Adaptability to change
Languages
Filipino
Native/ Bilingual
Affiliations
- Bowling
Certification
- Salutatorian in Kindergarten
- Valedictorian in Elementary (Iriga Central School, Philippines)
Timeline
Team Leader
Whataburger
12.2023 - Current
Sales Associate
Verizon Wireless
04.2022 - 10.2022
Store Supervisor
Jollibee Foods
06.2021 - 12.2021
Ball High School