Amie Kennington
LAYTON
Summary
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
3
3
years of professional experience
Work History
Team Member
Par 5 Grill
03.2022 - 10.2024
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
Server
Applebee's Grill + Bar
01.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Checked guests' identification before serving alcoholic beverages.
- Open and Closing duties. (drink station closer is my favorite.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
High School Diploma -
Layton High School
Layton, UT06-2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Exceptional customer service
- Flexible and adaptable
- Multitasking
- Excellent customer service (Great online refuse)
- Upselling selling
- BOH FOH
- Upselling techniques
- Point of sale (POS) system operations
- Positive guest interactions
Timeline
Server
Applebee's Grill + Bar
01.2024 - 08.2024
Team Member
Par 5 Grill
03.2022 - 10.2024
High School Diploma -
Layton High School
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