Amiel Moaveni
Waynesboro,PA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Store Manager of Operations
Food Lion Delhaize Group
2005.09 - 2023.06
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Increased sales by 15% with special displays and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Education
Smithsburg High School
Smithsburg, MDSkills
- Opening and Closing Procedures
- Maximizing Profitability
- Oversee Administrative Functions
- Customer Response
- Improve Performance
- Location Marketing
- Leadership
- Database Maintenance
- Recruiting and Hiring
- Budget Controls
- Hospitality and Accommodation
Certification
- SafeMark, Food Lion - June 2020
- Store Manager College. Food Lion-June 2021
- Expected Live Trainer. Food Lion-March 2018
Timeline
Store Manager of Operations
Food Lion Delhaize Group
2005.09 - 2023.06
Smithsburg High School
- SafeMark, Food Lion - June 2020
- Store Manager College. Food Lion-June 2021
- Expected Live Trainer. Food Lion-March 2018
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