My strong academic background and experience in customer-oriented roles make me a valuable candidate for positions requiring attention to detail, problem-solving, and excellent customer service.
Overview
4
4
years of professional experience
Work History
Driver Assistant
FedEx
09.2020 - 08.2022
Followed customer instructions regarding item placement and handled special considerations with precision
Safely lifted boxes and products using appropriate techniques and safety gear
Calculated optimal delivery routes to ensure prompt and efficient service
Collaborated with team members to enhance productivity and ensure exceptional customer satisfaction
Lifted and carried packages weighing up to two-hundred pounds
Stocker/Sales Associate
Foot Locker
06.2018 - 07.2019
Strategically moved and reorganized shelves, racks, and displays to optimize merchandise visibility
Conducted thorough inventory tracking, cycle counts, and audits to maintain accurate records
Demonstrated excellent customer service skills by assisting customers with sales inquiries and providing product information
Stocked merchandise promptly and maintained orderly backrooms according to company safety protocols
Education
Bachelor of Business -
SUNY at Albany
Skills
G-Suite (Google Docs, Sheets, Slides)
Microsoft Office (Word, Excel, PowerPoint)
Strong problem-solving abilities
Excellent interpersonal and customer service skills