Amija Darden
Clarksville,TN
Summary
Dynamic professional with a proven track record at A.O. Smith, enhancing safety through rigorous inspections and maintenance. Skilled in problem-solving and teamwork, I effectively reduced downtime and improved operational efficiency. Known for my dependable nature and excellent communication, I foster positive relationships to elevate customer satisfaction and drive business success.
Overview
6
6
years of professional experience
Work History
Tank C Operator
A.O Smith
Ashland City, TN
10.2023 - Current
- Enhanced safety measures by implementing rigorous inspection procedures and maintenance schedules for tank equipment.
- Reduced downtime, conducting routine checks on tank components to identify potential issues early.
Assistant General Manager
Krystal’s
Springfield, TN
02.2022 - 10.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Mentored and motivated team members to achieve challenging business goals.
Caregiver
Springfield Heights/ The Arbors
02.2021 - 03.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Assistant Manager
Little Caesars
Springfield, TN
08.2019 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Graduate Certificate - Dental Assistant
MedCerts
SpringField High School
Springfield, TN12.2020
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
Photography
In my down time I take pictures from time to time mostly for family but I’ve been in love with photography for a long time.
Timeline
Tank C Operator
A.O Smith
10.2023 - Current
Assistant General Manager
Krystal’s
02.2022 - 10.2023
Caregiver
Springfield Heights/ The Arbors
02.2021 - 03.2023
Assistant Manager
Little Caesars
08.2019 - 02.2022
Graduate Certificate - Dental Assistant
MedCerts
SpringField High School