Summary
Overview
Work History
Education
Skills
Photography
Timeline
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Amija Darden

Clarksville,TN

Summary

Dynamic professional with a proven track record at A.O. Smith, enhancing safety through rigorous inspections and maintenance. Skilled in problem-solving and teamwork, I effectively reduced downtime and improved operational efficiency. Known for my dependable nature and excellent communication, I foster positive relationships to elevate customer satisfaction and drive business success.

Overview

6
6
years of professional experience

Work History

Tank C Operator

A.O Smith
Ashland City, TN
10.2023 - Current
  • Enhanced safety measures by implementing rigorous inspection procedures and maintenance schedules for tank equipment.
  • Reduced downtime, conducting routine checks on tank components to identify potential issues early.

Assistant General Manager

Krystal’s
Springfield, TN
02.2022 - 10.2023
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Mentored and motivated team members to achieve challenging business goals.

Caregiver

Springfield Heights/ The Arbors
02.2021 - 03.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.

Assistant Manager

Little Caesars
Springfield, TN
08.2019 - 02.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Graduate Certificate - Dental Assistant

MedCerts

SpringField High School
Springfield, TN
12.2020

Skills

  • Teamwork and collaboration
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Computer skills
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management

Photography

In my down time I take pictures from time to time mostly for family but I’ve been in love with photography for a long time.

Timeline

Tank C Operator

A.O Smith
10.2023 - Current

Assistant General Manager

Krystal’s
02.2022 - 10.2023

Caregiver

Springfield Heights/ The Arbors
02.2021 - 03.2023

Assistant Manager

Little Caesars
08.2019 - 02.2022

Graduate Certificate - Dental Assistant

MedCerts

SpringField High School
Amija Darden