AMILCAR WALLER

• Analyze and document custom report requirements
• Assist with review of standard iVOS reports and mapping to current reports
• Develop custom reports using iVOS Reporter tool (Jasper engine - SQL)
• Use iVOS Reporter tool to generate outbound interface files
• Set up and assist in troubleshooting interface file transmissions
• Assist with iVOS Scheduler set-up
• Assist with developing training materials Provide extensive reporting and monitoring on all cloud applications (AWS, EC2, RS, SFDC, Desk.com, and more).

• Created and modified reports using Business Objects XI
• Modified and created objects using the Universe Designer
• Performed data analysis and validation for reporting
• Developed several Complex Reports, various features include multiple groupings, drill downs, parameter fields, functions, Type Conversions, formulas, Running Totals and conditional suppressing reports
• Proactively escalate and help deliver solutions when needed to our engineering or interoperability lab based on incident criteria.

• Created and modified over 200 reports using crystal reports 10
• Implemented over 200 reports to Crystal Enterprise 10
• Developed Java based scripts to automate manual reporting processes
• Maintain existing database systems and user web-based and non-web-based forms
• Created and modified over 200 reports using crystal reports 10.

• Created payroll reports for the Payroll department using eportfolio off ADP schemaImplemented over 200 reports to Crystal Enterprise 10
• Gathered and documented functional report requirements
• Provided training for Payroll and GL associates in generating crystal reports
• Implemented reporting policies for Blue Shied Payroll Department.

• Created reports for Kaiser National Pricing System using Crystal 10
• Gathered and documented functional report requirements
• Provided training for Payroll and GL associates in generating crystal reports
• Developed several Complex Reports, various features include multiple groupings, drill downs, parameter fields, functions, Type Conversions, formulas, Running Totals and conditional suppressing reports.

• Development of advanced custom reports and views using Crystal Reports 10 and
• Reports implemented on Genentech's internal web portal using Crystal Enterprise
• Performed data analysis to help test the validity of source data
• Participated in development and high level meetings for three major projects within Genentech's Strategic Information Management division
• Involved in creating Report Development Process to be used throughout Genentech
• This has including technical writing and involvement in offsite conferencesUpgrade Crystal Reports version 8.5 to version 10 company wide Saba Software Redwood Shores, California Learning Management System, Client Services Division.

• Ensure Live rosters (Data Sheets) are current and accurate for clinical staff reporting to 20+ medical facilities for the COVID-19 emergency response team
• Successfully support client (BCFS) by providing urgent assistance and responding to the RFI board expeditiously
• Effectively and proactively engage with client to resolve clinical staff discrepancies
• Track and assist with demobilization of clinical staff when the mission is complete
• Audits to insure data reconciliation is correct

• Organize, plan and direct program schedules and budgets
• Gather and document client requirements; produce clear, concise functional specifications, data flows and test specifications from which the development teams will develop new products, product enhancements and solutions
• Responsible for tracking relevant metrics and drive action items based on results
• Provided support, knowledge and expertise with contract negotiations as required.

• Product owner of Reporting Tool MRW responsible for bug fixes, creating custom report and training
• Managed project scope, schedule, status and documentation
• Develop system, support and training documentation for use internally and with clients
• Perform on-site and web-based training covering all aspects of the application software
• Provide direct client technical service and support for software products and services via phone, email and on-site engagement
• Contribute to the Data Services strategy for integration and reporting including technologies, methodologies and tools
• Worked with clients post-implementation on user testing, debugging, support and maintenance.

• Offered social support by transporting individual to events and activities, in addition to medical appointments and shopping trips
• Provided safe mobility support to help patient move around personal and public spaces
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs
• Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
• Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.

• Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
• Leveraged on-site observation and personal interviews to identify team and individual strengths.
• Reviewed internal systems and organized training plans to address areas in need of improvement.
• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
• Created and optimized records management strategies to coordinate and protect information.

-created and modified reports using business objects XI

-modified and created objects using the universe designer

-performed data analysis and validation for reporting

-Developed several complex reports, various features including multiple groupings, drill downs, parameter fields, functions, type conversions, formulas, running totals and conditional suppressing reports. Proactively escalate and help deliver solutions when needed to our engineering or interoperability lab based on incident criteria