Summary
Overview
Work History
Education
Skills
Certification
Traits
Timeline
Generic

Amile Veldkamp

Garretson,SD

Summary

Experienced RN with a proven track record of providing exceptional care for medically complex patients. Highly skilled in telephone triage and patient education, ensuring individuals receive necessary support and guidance. Adept in nurse leadership, assessing staffing needs, coordinating training, and leading performance improvement initiatives to enhance overall healthcare delivery.

Overview

20
20
years of professional experience
1
1
Certification

Work History

RN -Remote RN Training Manager

Triagelogic
04.2019 - Current
  • Collaborate on hiring, interviewing and onboarding of triage nurses
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Co-manager monthly nurse Performance Improvement Projects
  • Provide telephone triage, perform assessments and provide health education to patients
  • Demonstrate excellent communication skills and clinical judgment in high-pressure situations
  • Meet with nurses individually to facilitate performance improvement
  • Collaborate with leadership team on weekly meetings
  • Verified completion of monthly schedules through strategic staffing
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
  • Share monthly rotation for Emergency Manager on Call
  • Comprehensive knowledge of Microsoft Word, Outlook, Excel, Zoom platform, and IM applications

Remote Triage RN/Charge Nurse/Trainer/QA

Triagelogic
02.2015 - Current
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Communicate with doctors via phone and text to order patient prescription refills
  • Follow standardized Schmitt Thompson protocols and standing orders to provide telephone triage
  • Act as a charge nurse overseeing nursing staff
  • Conduct quality assurance reviews of triage calls and meet with nurses to review
  • Trained and mentored new personnel hired to fulfill various roles.

RN-Employee Heath (PRN)

Sanford Hospital
08.2024 - Current
    • Team Lead for staff education related to N95 Fit Testing
    • Organized and participated in Flu shot clinics for hospital employees and satellite locations
    • Provide routine immunizations, lab draws, drug tests, and perform appropriate electronic documentation

RN-Clinical Triage Center

Sanford Hospital
02.2011 - 12.2019
  • Provide telephone triage utilizing Schmitt Thompson Standardized protocols
  • Provide triage and support for urgent prescription refill needs
  • Assist in scheduling patient appointments and referrals
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.

RN-Children's Hospital and Adult Pulmonary Unit

Sanford Hospital
12.2007 - 03.2011
  • Provided direct patient care to children and adults in the hospital
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Monitored patients' vital signs and symptoms
  • Educated patients and families on disease management and prevention
  • Maintained accurate and up-to-date electronic patient records
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Managed care from admission to discharge.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.

RN

Select Specialty Hospital
05.2005 - 04.2008
  • Provided direct patient care to medically complex/ventilator patients
  • Educated patients and families on disease management and prevention
  • IV nurse/blood draw resource nurse
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.

Education

A.S. - Nursing

University of South Dakota
Sioux Falls, SD
05.2005

Bachelors, B.S. - Biology/Chemistry

University of Wisconsin
LaCrosse, WA
12.1995

Skills

  • Decision Making
  • Leadership
  • New Hire Training
  • Time Management
  • Performance Improvement
  • EPIC
  • Microsoft Office
  • Google Docs
  • In Basket Messaging
  • PICC/Port Access
  • IV Placement
  • Blood Draws
  • Medication Administration

Certification

  • CPR Adult/Peds/AED, 04/01/24, 04/01/26
  • RN License- R034444, South Dakota, 06/01/05, 10/01/26
  • RN License- 2042260, Minnesota, 09/01/12, 10/01/26
  • RN License- 95398692, California, 10/01/24, 11/01/25
  • RN License -854630, New York, 08/01/22, 07/01/25
  • RN License-202200115RN, Oregon, 01/01/22, 10/01/26
  • RN License-159253, Connecticut, 03/01/19, 10/01/25
  • RN License- 1038181, District of Columbia, 06/01/15, 06/01/26
  • RN License- 041465496, Illinois, 06/01/18, 06/01/26
  • RN License- 123634, Alaska, 06/01/17, 11/01/24
  • RN License- 4704342587, Michigan, 05/01/18, 05/01/25
  • RN License- 841703, Nevada, 08/01/21, 10/01/26

Traits

  • Communicator, I can communicate with superiors, colleagues, and staff effectively and respectfully.
  • Proactive, I take the initiative and find new ways to be productive, solve problems, and complete objectives.
  • Problem-solver, I am skilled in finding solutions to difficult issues.
  • Dedicated, I am committed to the company's success and loyal to the people and things I believe in.

Timeline

RN-Employee Heath (PRN)

Sanford Hospital
08.2024 - Current

RN -Remote RN Training Manager

Triagelogic
04.2019 - Current

Remote Triage RN/Charge Nurse/Trainer/QA

Triagelogic
02.2015 - Current

RN-Clinical Triage Center

Sanford Hospital
02.2011 - 12.2019

RN-Children's Hospital and Adult Pulmonary Unit

Sanford Hospital
12.2007 - 03.2011

RN

Select Specialty Hospital
05.2005 - 04.2008

Bachelors, B.S. - Biology/Chemistry

University of Wisconsin

A.S. - Nursing

University of South Dakota

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Amile Veldkamp