Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amilene Mariscal

Buffalo Grove,IL

Summary

Dynamic customer service professional experienced in both call-center and retail store settings.

Highly professional dependable, reliable and able to perform duties with minimal supervision.

Overview

3
3
years of professional experience

Work History

Preschool Teacher's Assistant

Kiddie Academy
09.2022 - Current



  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.

Customer Service Cashier

Abarrotes La Rosita
04.2021 - 09.2023


  • Worked flexible schedule and extra shifts to meet business needs.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Manage over 100 customer calls per day.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

High School Diploma -

Buffalo Grove Highschool
Buffalo Grove, IL
05.2022

Skills

  • Positive Attitude and Energetic
  • Call Answering and Routing
  • Greeting and Seating Clients
  • Communication skills (Spanish,English)
  • Customer service skills

Languages

Spanish
Native or Bilingual

Timeline

Preschool Teacher's Assistant

Kiddie Academy
09.2022 - Current

Customer Service Cashier

Abarrotes La Rosita
04.2021 - 09.2023

High School Diploma -

Buffalo Grove Highschool
Amilene Mariscal