Amilene Mariscal
Buffalo Grove,IL
Summary
Dynamic customer service professional experienced in both call-center and retail store settings.
Highly professional dependable, reliable and able to perform duties with minimal supervision.
Overview
3
3
years of professional experience
Work History
Preschool Teacher's Assistant
Kiddie Academy
09.2022 - Current
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
Customer Service Cashier
Abarrotes La Rosita
04.2021 - 09.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Trained, mentored and developed new cashiers with positive and encouraging techniques.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Manage over 100 customer calls per day.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
High School Diploma -
Buffalo Grove Highschool
Buffalo Grove, IL05.2022
Skills
- Positive Attitude and Energetic
- Call Answering and Routing
- Greeting and Seating Clients
- Communication skills (Spanish,English)
- Customer service skills
Languages
Spanish
Native or Bilingual
Timeline
Preschool Teacher's Assistant
Kiddie Academy
09.2022 - Current
Customer Service Cashier
Abarrotes La Rosita
04.2021 - 09.2023
High School Diploma -
Buffalo Grove Highschool