Amili Chowdhury
Queens,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Hardworking Substitute Teacher with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Knowledgeable about special intervention plans, recordkeeping requirements and strategies for maintaining classroom discipline. Grades papers and homework and records grades for lead teacher.
Overview
7
7
years of professional experience
Work History
Substitute Teacher, K-12
Department Of Education
Queens, NY
03.2022 - Current
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
- Provided feedback to teachers on student behavior and performance in the classroom.
- Assisted with classroom instruction, following lesson plans and providing additional support to students.
- Supervised lunchroom duties, playground activities, field trips and after-school programs.
- Enforced school policies regarding discipline, attendance, dress code.
- Created an atmosphere conducive to learning by displaying enthusiasm for teaching subjects.
- Utilized various teaching techniques to motivate students and foster their academic growth.
- Integrated technology into lessons when appropriate for enhanced learning experiences.
- Provided guidance to struggling learners by offering alternative methods of instruction.
- Modified instructional materials as needed for special education students.
- Adapted teaching methods according to the individual needs of each student.
- Attended faculty meetings and professional development workshops.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
Home Health Aide
Bari home care
Jamaica, NY
01.2020 - Current
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Prepared meals and snacks according to prescribed diets.
- Helped client with medication self-administration.
- Provided companionship and monitored health condition of clients.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Customer Service Cashier
Ideal Food Basket
Jamaica, NY
11.2018 - 03.2020
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Provided excellent customer service by helping customers locate items they were looking for.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Welcomed customers, offering assistance to help find store items.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Customer Service Cashier
Dunkin' Donuts
Brooklyn, NY
09.2016 - 03.2017
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
BBA - Business Administration
National University
Bangladesh09-2016
Skills
- Multi-Subject Instruction
- Special Needs Support
- Positive Reinforcement
- Records Management
- Lesson Planning
- Group and Individual Instruction
- Test Proctoring
- Individualized Care
- Proficient in computer
- Verbal and Written Communication
- Relationship Building and Management
- Safety Awareness
Languages
English
Full Professional
Bengali
Native/ Bilingual
Hindi
Professional
Timeline
Substitute Teacher, K-12
Department Of Education
03.2022 - Current
Home Health Aide
Bari home care
01.2020 - Current
Customer Service Cashier
Ideal Food Basket
11.2018 - 03.2020
Customer Service Cashier
Dunkin' Donuts
09.2016 - 03.2017
BBA - Business Administration
National University