Amilia Burton
Sarasota,FL
Summary
Skilled in office record management and customer relations, I leveraged Microsoft Office proficiency to enhance administrative efficiency at Manatee County Sheriff's Office. Demonstrated ability to streamline processes, evidenced by a significant improvement in document control and scheduling, while maintaining a strong focus on confidentiality and service excellence. Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles.
Overview
21
21
years of professional experience
Work History
Forensic Administrative Specialist
Manatee County Sheriff's Office
Bradenton, FL
05.2014 - Current
- Developed and maintained filing systems for both paper and electronic records.
- Compiled data from various sources to create detailed reports for management.
- Provided administrative support to department staff, including scheduling appointments and organizing meetings.
- Assisted with budget preparation activities by monitoring expenses and tracking costs.
- Monitored inventory levels of office supplies and ordered replenishments when necessary.
- Greeted visitors to the office, answered phone calls, and directed inquiries appropriately.
- Prepared correspondence, memos, presentations, spreadsheets, databases. using MS Office programs.
- Researched information related to specific projects or topics as requested by management personnel.
- Handled confidential documents in a secure manner while ensuring privacy regulations were met.
- Handled incoming calls and directed callers to appropriate department or employee.
Merchandise Associate
Walt Disney World Parks and Resorts
Orlando, FL
04.2009 - 02.2013
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Inspected products for quality assurance purposes prior to stocking shelves.
- Assisted customers in locating desired items and provided advice on product features.
- Verified accuracy of shipments received from vendors against purchase orders.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Provided training and guidance for new employees in merchandising practices.
- Developed creative display ideas that highlighted featured products in a visually appealing manner.
- Kept work areas professional, organized and clean.
Grocery Team Member
Publix
Sarasota, FL
08.2003 - 04.2011
- Stocked shelves with merchandise and rotated products to ensure freshness.
- Completed price changes on store items quickly and accurately.
- Assisted customers in locating items, answered questions about product features and prices.
- Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
- Ensured that all displays were properly merchandised with correct signage, pricing information, promotional materials.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Maintained records related to sales for store management.
- Organized store by returning merchandise to proper areas and restocked displays.
- Responded to customer inquiries and resolved issues to ensure satisfaction.
Education
Associate of Arts - Rehabilitation Science
Manatee Community College
Bradenton, FL05-2009
High School Diploma -
Sarasota Hight School
Sarasota05-2004
Skills
- Office record management
- Document Management
- Calendar maintenance and docketing
- Scheduling appointments
- Administer training modules
- Customer Relations
- Spreadsheet Creation
- Microsoft Office Proficiency
- Activity reporting
- Scheduling
- Confidential Document Control
References
References available upon request.
Timeline
Forensic Administrative Specialist
Manatee County Sheriff's Office
05.2014 - Current
Merchandise Associate
Walt Disney World Parks and Resorts
04.2009 - 02.2013
Grocery Team Member
Publix
08.2003 - 04.2011
Associate of Arts - Rehabilitation Science
Manatee Community College
High School Diploma -
Sarasota Hight School
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