A'Millyan Bonds
Cleveland,OH
Summary
Proven caregiver and customer service professional with a track record of enhancing client quality of life and fostering independence at Home Instead. Excelled in multitasking and organization, coupled with compassionate emotional support. Demonstrated a flexible schedule and problem-solving skills, ensuring a 100% client satisfaction rate through personalized care and efficient service. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
4
4
years of professional experience
Work History
Caregiver
Home Instead
06.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Offered companionship and kindness to elderly patients.
Customer Service Cashier
Home Depot
12.2021 - 05.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier
Wendy's
09.2020 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Business Administration And Management
Cuyahoga Community College
Cleveland, OH08.2025
High School Diploma -
Cleveland Central Catholic High School
6550 Baxter Ave, Cleveland, OH 4410505.2022
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Personal Hygiene Assistance
- Emotional Support
- Flexible Schedule
- Supportive Companionship
- Reliability and punctuality
- Patience and composure
Timeline
Caregiver
Home Instead
06.2023 - Current
Customer Service Cashier
Home Depot
12.2021 - 05.2023
Cashier
Wendy's
09.2020 - 11.2021
Associate of Arts - Business Administration And Management
Cuyahoga Community College
High School Diploma -
Cleveland Central Catholic High School
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