Amily Arndt
Westland,MI
Summary
Adept at navigating complex schedules and delivering top-notch customer service, I leveraged advanced MS Office skills and exceptional multitasking abilities at DoorDash, Glacier Hills, and Merlo Construction. Recognized for optimizing delivery routes and enhancing operational efficiency, my recordkeeping prowess and proactive coordination have consistently exceeded employer expectations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
Westland, MI
03.2024 - Current
- Delivered rush merchandise on tight schedules to meet customer targets.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Contacted customers prior to delivery to coordinate delivery location.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Recognized by management for providing exceptional customer service.
Medicare Coordinator
Glacier Hills Home Care
Ann Arbor, MI
02.2008 - 10.2010
- Handled new enrollments by entering customers' data and reviewing information.
- Collaborated with clinical and administrative staff to meet patient needs.
- Facilitated the completion of all necessary paperwork related to eligibility for Medicare services.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Administrative Assistant
Merlo Construction Co
West Bloomfield, MI
04.2002 - 08.2006
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed office supplies inventory and placed orders when necessary.
- Implemented and maintained payroll systems, ensuring accuracy and timeliness of data.
Education
Associate of Arts - Liberal Arts
Schoolcraft College
Livonia, MI05-2005
Skills
- Map reading and navigation skills
- Customer service
- Multitasking and organization
- Scheduling
- Coordination
- Recordkeeping
- Typing proficiency
- Advanced MS office suite
- Transcription and dictation
- Document preparation
Certification
- Certified Medical Transcriptionist
Timeline
Delivery Driver
DoorDash
03.2024 - Current
Medicare Coordinator
Glacier Hills Home Care
02.2008 - 10.2010
Administrative Assistant
Merlo Construction Co
04.2002 - 08.2006
Associate of Arts - Liberal Arts
Schoolcraft College