Amin Dakdouk
Houston,TX
Summary
Personable sales professional with focus on propelling customer relationships to exceed sales goals and boost profit margins. Perceptive customer satisfaction expert skilled at highlighting specific product qualities appealing to customers. .
Overview
6
6
years of professional experience
Work History
Sales Professional
Mac Haik Ford
Houston, TX
01.2023 - Current
- Answered customer inquiries via phone, email, and chat.
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved customer complaints promptly and efficiently.
- Developed relationships with potential buyers through phone calls and emails.
- Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Greeted customers and provided product information.
- Assisted in developing promotional campaigns and advertising materials for upcoming events or special offers.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Sales Manager
Joe Myers Mazda
HOUSTON, TX
02.2021 - 01.2023
- Created marketing materials such as brochures and advertisements to promote new vehicle offerings.
- Established relationships with key stakeholders in the automotive industry.
- Reviewed customer feedback surveys and implemented changes based on results.
- Monitored competitor activities and adjusted pricing accordingly to remain competitive.
- Collaborated with marketing team to create effective advertising campaigns.
- Developed pricing models for new car inventory and tracked sales performance against targets.
- Provided training to sales staff on product features, benefits, and selling techniques.
- Supervised team members during daily operations including coaching, counseling, motivating, scheduling.
- Developed and executed strategies to improve new vehicle sales.
Finance Manager
South Motors VW
MIAMI, FL
12.2018 - 01.2021
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
- Provided guidance and advice on the best financing options available for customers.
- Ensured compliance with all applicable state and federal regulations pertaining to auto financing services.
- Developed relationships with third-party vendors who provided additional products or services related to automotive finance.
- Coordinated training sessions for employees on proper handling of automobile loan paperwork.
- Analyzed customer credit histories in order to determine eligibility for loans.
- Processed applications for new vehicle loans efficiently and accurately.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Maintained up-to-date knowledge of automotive finance industry trends, products, and technologies.
Education
Some College (No Degree) -
Miami Dade College
Miami, FLSkills
- Sales and marketing strategies
- Client presentations
- Deal structuring
- Business Development
- Closing Techniques
- Customer Relationship Building
- Cold-calling
- Sales Pipeline Management
- Sales Presentations
- Lead Generation
- Customer Retention
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Arabic
Full Professional
Timeline
Sales Professional
Mac Haik Ford
01.2023 - Current
Sales Manager
Joe Myers Mazda
02.2021 - 01.2023
Finance Manager
South Motors VW
12.2018 - 01.2021
Some College (No Degree) -
Miami Dade College
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