Summary
Overview
Work History
Education
Skills
Work Availability
Software
Timeline
Certification
Generic

Amin Rahim

Commack,NY

Summary

A strategic, creative, visionary and an exceptional technology leader with extensive hands-on industry experience in providing strategic direction, cloud migration strategies, project management, engineering leadership and oversight to move core business forward in support of organizational goals. A customer focused product executive with proven ability to push the limits to deliver ultimate user experience. Track record of delivering state of art large and complex products and business solutions for more than two decades in both on premise, cloud and SaaS space.

Overview

30
30
years of professional experience
1
1
Certification

Work History

VP of Product and Engineering

SPHERE Technology Solutions
05.2023 - Current
  • SPHERE is a cybersecurity startup leader in risk-reduction dedicated to helping our clients strengthen security, protect their data and accounts, and achieve ongoing Identity Hygiene
  • Scaled up a team of - 50 technical resources with diverse background and geographies, and a blend of onshore and offshore global teams to achieve technology objectives, commitment to lifelong learning and continuous improvements
  • Managed relationship with the leadership team to define technical business requirements and translate them into scalable and reliable software technical solutions to achieve targets
  • Identified, recommended and implemented new technologies and modern architectures to improve productivity, implemented quality standards and test automation to improve product quality while effectively managing technical debt
  • Implemented AI/NLP/Machine Learning integration to accurately and quickly determine client emotions and sentiments based on monthly feedback surveys
  • Supervised the adoption and utilization of cloud-based technologies and services to move from a monolithic to a microservice architecture
  • This shortened development, deployment and maintenance times by more than 50% increasing scalability, reliability, and security of the SaaS product
  • Integrated security in build processes to scan projects for security vulnerabilities and license issues
  • Reduced critical codebase vulnerabilities by 90%
  • Directed codebase automation and the re-engineering of the CI/CD pipelines
  • Reduced integration and deployment time by 70%
  • Managed department cost center including team management, resource allocation, hiring, vendor management and contract negotiations, system integrations of third-party tools and services, license procurement and maintenance contracts
  • Ensured best practices including agile processes, policies, coding standards, architecture and design were being followed in a fast-paced deadline-driven environment to ensure operational excellence and timely release cycles
  • Boosted sales by 10% last quarter by adding new tactical features/product enhancement to meet product requirements for successful client POC/POV engagements and support company growth.

Vice President of Engineering/Chief Information Officer

Micro Merchant Systems, Inc
01.2017 - 02.2023
  • MMS is a market leader in the pharmacy software industry with SaaS type turnkey platform to manage pharmacy operations for retail businesses and large facilities with the aim to improve patient outcomes
  • Scaleup and managed a global diverse senior engineering team of 75 technicians creating an environment of inclusion, collaboration and belonging
  • Engaged with engineering team on a daily basis for code reviews, performance metrics, architecture and development tasks to ensure adherence to best practices, standards and version control to improve velocity, code consistency and ensure high-quality product releases
  • Assisted team in decoding and diagnosing systems issues with a quick turnaround time
  • Developed, articulated and executed an overall technology product roadmap and IT strategy partnered with CEO and CPO leveraging my proven ability to deliver short, medium and long-term vision
  • Integrated the pharmacy system with several EMR, major state and health systems using HL7/FIHR interoperability standards
  • Directed the transformation of a legacy system to ad scalable cloud native SaaS application
  • Evangelized the transformation to Azure DevOps using CI/CD pipelines to increase throughput by 30% and reduced error rates by 25%
  • Supervised the development of RESTful APIs, Microservice architecture, Mobile Applications, Web sites, UI/UX designs, Cyber Security, data strategy and data privacy policies
  • Followed web technology, market trends and fostered a culture of innovation to contribute to the product vision, inspire to dream big and incorporate best consumer technology approaches
  • Improved the response time to customers by 30% and reduced ticket backlog by 50% by reorganizing the technical support teams into support levels based on expertise and set SLAs
  • Implemented Agile Methodologies, daily scrum sessions and modern engineering principles in an Agile environment
  • This improved the throughput of task completions over time by 400%, while rejection rates during QA testing dropped from 30% to 5% over 9 months
  • Achieved cost savings of 25% by re-aligning the development effort of both the onshore and the offshore development teams
  • Doubled size of company to achieve sales of $50m by spearheading several major automation and critical and technical complex projects

Director of IT/Chief Information Officer

AFTRA H & R
01.2011 - 12.2016
  • AFTRA Health & Retirement Funds provides health and retirement benefits to performers - including actors, broadcasters and voice professionals by collective bargaining
  • Research on latest trends in technology to ensure most efficient use to solve business needs
  • Rapidly scaled and re-aligned team to ensure that the teams had the proper skills set that complemented one another
  • Accountable for IS/IT budget $5M for the managing the operations of the Health and Pension fund
  • Reduced IT capital costs by over 50% in by attaining 95% virtualization
  • Transformed the IT department from the 1990 s era to a state-of-the-art environment employing programming standards, latest in technology infrastructure and pragmatic approach to software architecture with backend computing capability
  • Employed ethical and responsible technology practices and service management related to ITIL governance, data conversion optimizations and highest standards in data privacy, usability, reliability, information security, setting SLAs for Help Desk and Technical Support
  • Enhanced security by implementing SAML 2, SSO and two factor authentication, data obfuscation, data organization, TLS encryption, state of the art firewall security to ensure highest level of data security and data protection
  • Increased uptime and reliability by building DR site, mirroring of data and building capacity to ensure business continuity and 100% uptimes for sites and systems throughout the year
  • Reduced calls to technical support by 30% and head count by 40%
  • Implemented state of the art Eligibility, Billing and Claims enterprise system
  • This multiyear and $6 million project was delivered ahead of schedule and under budget
  • New Claims system resulted in adjudication rates of over 80% and reaching 85% from 7% prior to the implementation.

Technical Senior Project Manager

Mindshift Technologies
03.2009 - 12.2010
  • Commack
  • IT consultations, application design and analysis, implementation and management services to organizations employing best practices
  • Reviewed application design, IT architecture and digital transformation reducing error rates in access
  • Of 40%
  • Partnered with senior managers and prioritized project/application delivery timelines, change management and drove process improvement to increase velocity and product quality
  • Implemented of several .NET CMS (SharePoint, Sitecore) applications and enterprise class high E-commerce B2B or B2C web development for large clients e.g
  • Computer Associate (CA) , Schlumberger, DealerTrack, NYSTEC and Honeywell
  • Integrated an MIS system for a hospital based in Dar-es-Salam, Tanzania
  • Saved hospital 30% in lost revenues.

Senior Development Manager

Fidelity Investments
01.1994 - 03.2009
  • Financial systems (FinTech) designed, developed and deployed:
  • Alternative Investments Application, Wealth Management, Restricted Stock Certificates, Treasury Management Work Station, Mutual Funds Reconciliation System, Document Imaging System and Claims Processing System
  • Designed and implemented scalable and robust technical and system architecture to build flexible and scalable business application to support company's growth and business objectives
  • Involved in negotiating technology costs and product development operational and capital budgets based on a rolling 18-month development calendar
  • Defined, developed and delivered new products and features for mobile and digital applications
  • Responsible for team building, coaching and guidance, career development, performance evaluations, delivery schedules, user training, reporting, user documentation and escalation
  • Part of the architecture steering committee and collaborated with other product and technology teams
  • Met department bug fix and support SLA 90 % of the time
  • Managed Key Performance Indicators (KPIs) tracking, strategic initiatives, quantitative analysis, technical specification gathering, capacity planning, incident response and coding standards for a successful project delivery
  • Increased revenue of $70 million within the first year of deployment
  • Created one of the first web portals that would read data live from legacy CICS copy books
  • Had an article published in the Wall Street Journal.

Education

Master of Science - Financial Engineering

NYU Present

Master of Science - Computer Science

New York Institute of Technology Present

Bachelor of Engineering - Mechanical Engineering

NED University

BBA - Business Administration And Accounting

University of Karachi Present

Skills

  • Core Skills
  • Executive Leadership-VP/CIO Emerging / Disruptive Technology adaptation, Strategic planning and Leadership Product Management Life Cycle, Software
  • Development Life Cycle (SDLC) Agile, Kanban and Waterfall methodologies, Build vs Buy data-driven decision Strong technical proficiency
  • Cyber / data security policies Information Risk Management
  • Manage large scale software projects Quality Assurance and Test Automation
  • Strong written and verbal communication skills Financial Leadership and P&L management, Vendor and Project Management Build / lead high performing Engineering team, Web / Mobile / Microservice Architecture Leading cross-functional team
  • Cloud computing / Machine Learning/AI Critical thinking and Interpersonal skills, Healthcare, FinTech and Payment background Problem solver
  • Languages:
  • NET (VB, C#), C, R, Java, JavaScript, Angular, Python, NodeJS, VueJS, MS, EXCEL Macros
  • Tech Stack used : ASPNET, MEAN, MEVN
  • Databases : Oracle, SQL Server, MongoDB, DB2, MySQL, PostgreSQL, Redis
  • Cloud Services : GCP, AWS, Azure, Microservices, Docker, Containers, Kubernetes
  • DevOps : Azure DevOps, Jenkins, jFrog, Artifactory
  • Project Management : Microsoft Project, Visio, Confluence, Jira, Machine Learning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Python

NET (C#, VB)

SQL

JavaScript

Software Framework

Data Structures and Algorithm

Quality Assurance and Test Automation

Debugging Knowledge

Cloud platforms (GCP, Azure, AWS)

Source Control Management

Cybersecurity and Identity Hygiene

Timeline

VP of Product and Engineering

SPHERE Technology Solutions
05.2023 - Current

Vice President of Engineering/Chief Information Officer

Micro Merchant Systems, Inc
01.2017 - 02.2023

Director of IT/Chief Information Officer

AFTRA H & R
01.2011 - 12.2016

Technical Senior Project Manager

Mindshift Technologies
03.2009 - 12.2010

Senior Development Manager

Fidelity Investments
01.1994 - 03.2009

Master of Science - Financial Engineering

NYU Present

Master of Science - Computer Science

New York Institute of Technology Present

Bachelor of Engineering - Mechanical Engineering

NED University

BBA - Business Administration And Accounting

University of Karachi Present

Certification

  • Certified Project Manager - PMP

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Amin Rahim