Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ndeye Thiam

Housekeeping
Kent

Summary

Experienced housekeeping professional with over 4 years of experience in fast-paced environments, delivering high standards of cleanliness and guest satisfaction. Skilled in room cleaning, sanitation procedures, restocking supplies, and reporting maintenance issues. Known for working efficiently, maintaining attention to detail, and providing service with professionalism and care.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Housekeeper

Avalon Health Care Group
10.2024 - Current
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Airline costumer service Agent

Pacific Aviation SEA Airport
01.2022 - 01.2024
  • Assisted passengers with check-in and boarding, ensuring compliance with security protocols and facilitating efficient movement through the airport.
  • Addressed customer inquiries and fulfilled special service requests, enhancing overall passenger satisfaction.
  • Coordinated with airline staff to uphold timely flight departures and effectively handled immediate challenges during boarding processes.

Food Prep Worker

LSG Sky Chef SeaTac Airport
01.2021 - 01.2023
  • Prepared and portioned food items according to airline specifications and recipes, maintaining quality control and adherence to food safety standards.
  • Collaborated with kitchen staff to meet high-volume production goals, enhancing workflow and kitchen efficiency.
  • Maintained an organized and sanitary workspace, followed food handling protocols, and assisted in inventory monitoring for restocking needs.

Security Guard

N2M Security
01.2020 - 01.2021
  • Ensured safety and security by preventing theft, violence, and rule violations on the premises.
  • Conducted regular patrols and surveillance, identifying and mitigating potential security threats.
  • Resolved incidents using conflict resolution skills and professional communication effectively.

Customer Service

Hijab Mast-our
01.2015 - 01.2018
  • Provided multi-channel customer support, ensuring high satisfaction ratings through prompt inquiry responses and effective resolution of issues.
  • Assisted customers with the online purchasing process, offering advice on product selection and aiding in the completion of orders.
  • Collaborated with the fulfillment team to ensure timely delivery, keeping customers informed with regular updates on order status and tracking.

Education

High School Diploma -

Angela Davis High School
01.2015 - 01.2018

Bachelor Diploma - undefined

Training Institute in Administration and Business Creation (IFACE)
Dakar, Senegal

Certificate - Cloud Network Technology

Renton Technical College

Skills

  • Food Preparation
  • Customer Service
  • FLUENT IN (English, French and Wolof)
  • Detail-oriented
  • Housekeeping
  • Teamwork
  • Health and safety compliance
  • Hospitality background
  • Excellent oral and written communication
  • Customer Service

Timeline

Housekeeper

Avalon Health Care Group
10.2024 - Current

Airline costumer service Agent

Pacific Aviation SEA Airport
01.2022 - 01.2024

Food Prep Worker

LSG Sky Chef SeaTac Airport
01.2021 - 01.2023

Security Guard

N2M Security
01.2020 - 01.2021

Customer Service

Hijab Mast-our
01.2015 - 01.2018

High School Diploma -

Angela Davis High School
01.2015 - 01.2018

Bachelor Diploma - undefined

Training Institute in Administration and Business Creation (IFACE)

Certificate - Cloud Network Technology

Renton Technical College

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