Amina Ahmed
Seattle,WA
Summary
Results-driven Project/ Program Manager with over 4 years of experience in managing cross-functional teams, driving business growth, and improving operational efficiency across various industries. Proven track record of delivering complex projects on time and within budget, optimizing workflows, and enhancing customer satisfaction. Adept at fostering strategic partnerships, managing stakeholder relationships, and implementing data-driven solutions to achieve measurable results. Known for attention to detail, proactive problem-solving, and strong communication skills. Passionate about leveraging project management expertise to contribute to organizational success and deliver value.
Overview
7
7
years of professional experience
Work History
Business Development Manager
See Sight Tours
05.2024 - Current
- Spearheaded expansion of See Sight Tours into Seattle market , achieving a 30% increase in bookings within first quarter by developing targeted marketing strategies, building local partnerships, and optimizing online presence to attract new clientele.
- Increased tour bookings by 15% in a three-month period by implementing targeted social media marketing campaigns and optimizing SEO, driving higher organic traffic to the company's website.
- Streamlined communication and booking processes, reducing customer inquiry response time by 10%, improving customer satisfaction and increasing positive online reviews for Seattle-based tours.
Sustainability Project Coordinator-Mission Project
Green Africa Foundation
04.2023 - 03.2024
- Led sustainable development projects that improved access to clean energy for over 10,000 households across rural Kenya by coordinating cross-functional teams and managing partnerships with local organizations.
- Increased water security by 15% for vulnerable communities by overseeing the implementation of rainwater harvesting systems in arid regions, benefiting over 2,000 residents.
- Secured $30,000 in grant funding by drafting successful proposals and developing relationships with international donors, contributing to the expansion of environmental initiatives.
- Reduced operational costs by 20% through the introduction of digital project management tools, streamlining communication and reporting for teams across three project sites.
Project Manager (Contract)
Amazon
04.2022 - 02.2023
- Managed the execution of Amazon Hub Locker operations across 14,000+ sites, reducing the post-install cycle time by 15% through optimized project workflows and performance tracking.
- Implemented a new project tracking tool , reducing pending projects by 25%, and improving team visibility on task completion and progress across North American operations.
- Led a cross-functional team to ensure seamless communication and progress updates across multiple departments, decreasing project delays and increasing on-time delivery by 10%.
- Developed and monitored detailed project plans , setting timelines and SLAs, which resulted in a 20% improvement in overall operational efficiency and a 15% reduction in business spending year-over-year.
Cloud Sales Program Manager (Intern)
Salesforce
03.2020 - 09.2020
- Co-led a multi-cloud sales strategy project , acquiring 50+ new accounts and increasing annual revenue by $2M through strategic project execution and cross-team collaboration.
- Generated and analyzed 5 monthly performance reports from Salesforce, providing actionable insights that led to a 10% improvement in sales operations efficiency.
- Drove pipeline growth of $500,000 by leading an innovative sales approach using webinars and sales automation, resulting in a 15% boost in sales conversion rates.
- Spearheaded the implementation of strategic operational improvements , contributing to a 30% increase in lead generation by introducing social selling techniques.
Project Coordinator (Intern)
FareStart
10.2019 - 12.2019
- Prepared comprehensive project presentations and reports that supported senior staff decision-making by providing clear insights on project progress, budget adherence, and technical challenges.
- Delivered regular budget and progress updates to management , proactively identifying and addressing technical issues to ensure projects stayed on track and within scope.
- Scheduled and facilitated 10+ stakeholder meetings per month , effectively managing discussions around project deliverables, timelines, and conflict resolution to keep initiatives moving forward.
- Gained in-depth expertise in data entry, analysis, and reporting , improving the accuracy and speed of project data management, which led to better-informed decisions and streamlined operations.
Sales Associate
Macy's
10.2017 - 09.2019
- Managed sales floor operations during peak hours, ensuring customer satisfaction and contributing to a 10% increase in daily sales through effective multitasking and team coordination.
- Led product merchandising projects , optimizing store layouts and displays, which resulted in a 15% increase in customer engagement and higher sales of featured items.
- Provided personalized customer service , exceeding monthly sales targets by 20% through a consultative selling approach that built strong relationships with repeat customers.
- Trained and mentored new team members , streamlining onboarding processes and improving team performance, contributing to a 5% reduction in onboarding time.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT06.2025
Certificate in Software Product Management
University of Washington
Seattle, WA10.2024
Associate of Science - Bussines Information Technology
South Seattle College
Seattle, WA09.2020
Timeline
Business Development Manager
See Sight Tours
05.2024 - Current
Sustainability Project Coordinator-Mission Project
Green Africa Foundation
04.2023 - 03.2024
Project Manager (Contract)
Amazon
04.2022 - 02.2023
Cloud Sales Program Manager (Intern)
Salesforce
03.2020 - 09.2020
Project Coordinator (Intern)
FareStart
10.2019 - 12.2019
Sales Associate
Macy's
10.2017 - 09.2019
Bachelor of Science - Business Administration And Management
Western Governors University
Certificate in Software Product Management
University of Washington
Associate of Science - Bussines Information Technology
South Seattle College
Similar Profiles
Steven D. LylesSteven D. Lyles
Motor Coach Driver at Philadelphia Sight-seeing ToursMotor Coach Driver at Philadelphia Sight-seeing Tours
Zachary BeckhamZachary Beckham
General Manager at Sight Seeing Tours UnlimitedGeneral Manager at Sight Seeing Tours Unlimited
MARTIN OKAFORMARTIN OKAFOR
Seles Agent at Top View Sight Sight SeeingSeles Agent at Top View Sight Sight Seeing
Violette MitchellViolette Mitchell
Baker/Server at CinnaholicBaker/Server at Cinnaholic
Cheyenne RoseCheyenne Rose
Patient Access Representative at Kaiser PermanentePatient Access Representative at Kaiser Permanente