Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Noble
Direct support, professional
Indianapolis , IN
10.2018 - 06.2023
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assisted with customer requests and answered questions to improve satisfaction.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Identified needs of customers promptly and efficiently.
Assistant Case Manager
Police Athletic League Inc
The Bronx, NY
07.2016 - 04.2018
Assisted Case Managers in coordinating and organizing case files, including inputting data into the computer system.
Provided administrative support to Case Managers by scheduling appointments, maintaining records, and tracking client progress.
Collaborated with other departments to ensure clients received appropriate services as needed.
Education
Bachelor of Arts - Criminal Justice
Monroe College
The Bronx, NY
06-2018
Skills
Critical Thinking
Flexible and Adaptable
Analytical
Organization and Time Management
Work Preference
Work Type
Part Time
Location Preference
RemoteOn-SiteHybrid
Important To Me
Paid time off4-day work weekWork from home optionFlexible work hours