Amina Basic

• Managed the recruitment, onboarding, training, development, and retention of staff members.
• Developed and implemented strategies to improve operational efficiency, reduce costs, and increase revenue.
• Directed the daily operations of multiple departments to ensure compliance with organizational objectives.
• Coordinated activities between different teams and departments to maximize productivity.
• Monitored financial performance of business units to identify areas for improvement and cost savings.
• Provided leadership in developing and executing long-term plans for operational excellence.

· Hired , recruited and retained over 500 agents and associates

· Consulted the administrative staff and provided training opportunities.

· Weekly recruitment of associates through interviewing, selecting, and hiring processes

· Communicated the Market Center's value and opportunities to all leadership and associates.

· Conveyed the Market Center's value proposition to potential recruits.

· Supervised the training of both new and experienced sales associates in crucial business areas.

· Performed sales and business meetings and training.

· Ensure staff maintains a high level of professionalism and job performance.

· Research competitors and formulate effective business prospecting and marketing strategies for competitive success.

· Consulted the top 20 percent of associates to increase productivity and retention

• Developed and implemented strategic business plans to increase company profitability.
• Created and maintained relationships with key stakeholders, including customers, vendors and other industry partners.
• Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
• Managed executive team members to ensure successful execution of projects in a timely manner.
• Assessed financial performance of the organization on a regular basis and identified areas for improvement.