Amina Beard
Madison,TN
Summary
I am a smart, savvy professional who has worked extensively with money and banking rules as well as provide outstanding customer service in the cash advance industry; allowing myself to handle money and distribute credit efficiently and effectively. I am looking for a company and a position that will partner well to enhance my banking knowledge and will encourage growth and education in these and other areas of banking.
Overview
9
9
years of professional experience
Work History
CSR
TENNESSEE QUICK CASH
08.2022 - Current
- My responsibilities include; consistent interaction with customers while distributing and receiving monies to pay off cash loan (short or long term) contracts, issue money orders, cash employment checks
- I also; accurately describe business services that are offered, as well as explain annual interest rates, payment plans, and account updates
- Daily obligations include performing weekly audits, counting money draws every two hours, filing loan documents, and make daily calls regarding debt collection
- I also train new staff and newly assigned assistant managers.
- Answered constant flow of customer calls with minimal wait times.
Warehouse Associate
Amazon
08.2017 - 11.2017
- Received and sorted packages to be distributed from major hub, at required volume averaging between 40,000-60,000 packages in four-hour shifts; maintaining or exceeding production rates during given shift.
- Worked safely around moving machinery.
Sales Associate
Old Navy
05.2015 - 05.2017
- As the night closing cash manager & sales associate
- Cash manager includes counting down sales associate draws throughout the day and at night, distributing cash to associate cash draws as needed
- I was responsible for providing exceptional customer service on the sales floor to customer in tourist driven mall, train support staff, maintaining floor marketing design to include; merchandising the retail floor, signage, and display militance, and assisting fellow associates with large merchandising tasks.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Business/Cosmetology -
Nashville State Community College
Nashville, TNAcademic Diploma -
East Literature Magnet High Schools
Nashville, TN05.2016
Skills
- Bonded
- Cash handler; responsible for contents of safe and cash draws
- Loan contract review
- Staff training
- Retail marketing sales
- In person and telephone customer service
- Some accounting
- Microsoft Office suite
- General reception
- Social media marketing savvy
- CPR certified
- Complaint Handling
References
- Pam George, Executive Administrative Assistant, Lt. Governor McNally, TN General Assembly, Nashville, TN, 615.741.6806
- Jay Jones, Owner/Operator, The JonesGroup, Arizona/Kansas City, MO, 202.276.5036
- Rochelle Frazier, Owner/Operator, HoneyHideout Service Farms LLC, Nashville, TN, 615.438.0958
Timeline
CSR
TENNESSEE QUICK CASH
08.2022 - Current
Warehouse Associate
Amazon
08.2017 - 11.2017
Sales Associate
Old Navy
05.2015 - 05.2017
Business/Cosmetology -
Nashville State Community College
Academic Diploma -
East Literature Magnet High Schools
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