Amina Brown
Old Bridge,NJ
Summary
Results-driven Human Resources Business Partner skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction.
Overview
5
5
years of professional experience
Work History
Human Resources Business Partner
Party City Corporation
01.2023 - Current
- Continuously evaluate and refined talent management processes to optimize efficiency and efficacy in talent acquisition, development, and retention.
- Manage complex employee relations issues to promote a healthy workplace culture.
- Conduct employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Identify HR training needs and conduct training for employees and leadership while recommending approaches for continual improvements
- Collaborate closely with departmental stakeholders to assess talent needs and align talent strategies with overarching business objectives
- Champion diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees.
- Facilitate team-building activities and initiatives, improving collaboration and engagement.
Manager, HR Solution Services
Party City Corporation
04.2021 - 12.2022
- Developed the organization's first HR Solution Service platform designed to streamline the process of addressing employee inquiries and concerns
- Created content such as quick reference guides related to benefits inquiries, policy clarifications, and training resources, contributing to overall organizational effectiveness
- Fostered a more efficient and supportive workplace environment
- Supervised a high-performing HR Analyst team of five
- Increased helpdesk efficiency by 30% while enabling enterprise HR professionals to focus on more strategic initiatives
- Enhanced employee satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Human Resources Business Partner -Field
Party City-PCHI
07.2019 - 03.2021
- Supported field leadership across 3 regions and over 750 locations
- Implemented cost-saving measures within the HR department, optimizing budget utilization.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Liaised between multiple business divisions to improve communications.
- Streamlined recruitment processes for quicker, more efficient candidate selection.
- Coached managers on leadership development, team dynamics, and employee performance
Education
Bachelor of Arts - Mass Communications
St. John's University
Jamaica, NY05.2010
Skills
- Policy Implementation
- Employee Retention
- Conflict Resolution and Mediation Skills
- Exit Interviews and Processes
- Performance Management Systems
- Diversity and Inclusion
- Succession Planning
- Onboarding, Training, and Development
- Coaching and Mentoring
- Adaptability and Flexibility
- Empathy and Emotional Intelligence
- Strategic Planning
Timeline
Human Resources Business Partner
Party City Corporation
01.2023 - Current
Manager, HR Solution Services
Party City Corporation
04.2021 - 12.2022
Human Resources Business Partner -Field
Party City-PCHI
07.2019 - 03.2021
Bachelor of Arts - Mass Communications
St. John's University
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